Best outlet store in Tempe, Arizona (AZ) 2024

Chuck was one of the best sellers we’ve ever worked with. He listened to our needs and opinions so we could find a couch for our living room. He was patient and showed us several options so we could find the best choice. We selected a black leather couch with two recliners and a middle seat, and cannot wait to enjoy it soon while watching our favorite movies with our son. Chances are we will love this couch so much we will return to visit Chuck and either buy the matching loveseat or single reclining chair. Thanks again Chuck you are a true professional! - Jamie & Kris ~Jamie

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I came in around 7:55pm (website says they close at 9pm). I came in, picked out some clothes, tried them on and chose a blazer. To my surprise, there was an associate hanging out outside my changing room (weird). Whatever. I went and picked out another size of the blazer. It's around 810pm. The associate then stops me AFTER I've already went to choose a new size. She says, "Sorry we're closed." To which I replied, "okay, can I purchase this blazer?" To which she states, "Sure, if the register is open." Okay cool. Go to the register, girl says it's closed.. she didn't know anyone was here. They let me shop for almost 20 minutes, try on my clothes, and pick out another size, just to tell me they didn't know anyone was there.. but you had a girl standing outside of my changing room. Go to another Express if you can. Just an odd, horrible customer service experienc. I understand when a store closes... but let the customers know you are closing soon.. don't close them in the store and act like you didn't see them. ~Chelcie

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