Best used car dealer in Springdale, Arkansas (AR) 2024

I have purchased 8 or 9 cars so far in my life and this was by far my best experience. 👌 Jeremy was honest up front and low pressure. I walked in without an appointment after searching high and low all week and I was instantly taken care of. Front desk guy whose name I forgot called over a free salesman who treated me very well. When looking at several different cars he took the time to get to know my needs and specs I was looking for. He was able to tell me "you might like this one but it has a problem with X, Y, Z." He helped me find a super cheap vehicle that still runs great and I'm extremely thankful to him and this location. Put a new battery in the car and handed me 20 dollars cash 💵 from his own wallet when I asked if they could throw some gas in the deal. Seriously I recommend this place very highly ~Michael

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Jaime and his team are so professional. I appreciate them so much. They got my car diagnosed and fixed in 2 days and I’m back on the road. Very good mechanics. Too bad my cars almost paid off. I’d love to have them to continually work on my car. So professional and always so generous with the prices. Thanks guys. ~Kyri

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I absolutely love this place for starters Chasity and manger Bobby are EXCELLENT at what they do. Alex in finance is PHENOMENAL hands down will never use anyone else!!! Service Department manager Chris has earned not only all of my business but a ton of respect!!! He has made everything right and so much better since he became the manager!!! They have all been so nice and supportive and I will refer anyone I know to any of these people because they are the BEST!!! Thank y’all for everything!!! ~Brittany

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My service advisor was Robert. Went in for a simple alignment and left (after 3 different visits) with damage to my brand new drag link, tie rod and steering stabilzer. The alignment still wasn't correct after this dealer put me through hell. Visit 1 - Brought Jeep in for alignment and was told that the drag link and tie rod weren't installed correctly and they couldn't align the Jeep without "fixing" the drag link and tie rod problem. They charged me $350 to "fix" the drag link and tie rod problem, with no hourly rate given. Even when I asked for a print out of the work done and the breakdown of the bill I wasn't provided one. They didnt fix anything. I picked my Jeep up and it was driving really bad. Checked and saw that the drag link pinch bolt was missing. Brought it back to fix the problem. Visit 2 - Jeep still wasn't driving well but I was just told "it's a Jeep thing" implying that the way it was driving was OK. Wrong. I also brought up that the grease zerk was broken and that all the fittings were there when it left. Visit 3 - The drag link pinch bolt was torqued on way past spec and brought it back in for them to loosen the bolt they put on. This is where my damage to my drag link and steering stabilizer happened. I don't know how or why but Robert loosened the bolt and said said the crush washer just needed to be replaced from them torqueing the bolt too tightly. When I went to replace the crush washer I saw the damage on the drag link, tie rod and steering stabilizer. The steering stablizer had been scratched down to the metal and the drag link and tie rod both have some spots of exposed metal. Robert told me I should just spray paint it and that he did me a favor by breaking the nut loose, the nut and bolt they tightened way too tight to begin with. Last time I checked doing someone a favor doesn't involve you personally causing damage to parts on the Jeep. In fact there was no good reason besides ill intent I.E. did so on purpose. Robert never denied he caused the damage and I can't believe someone at a dealership would suggest I spray paint a brand new part. Who are these people? Pictures attached are showing the broken grease zerk on the drag link, the damage to the steering stablizer, tie rod, drag link and a picture of the crush washer that was destroyed by their lack of knowledge on torque specs. Run far away from this flyby service dealership. ~Peter

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