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McLarty Daniel Chrysler Dodge Jeep RAM FIAT in Springdale (3709 S Thompson St, AR 72764)
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McLarty Daniel Chrysler Dodge Jeep RAM FIAT is located in Springdale (Arkansas state) on the street of 3709 S Thompson St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14797154476. You can get more information from their website: http://www.springdalecdjr.com/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=gmb. The coordinates that you can use in navigation applications to get to find McLarty Daniel Chrysler Dodge Jeep RAM FIAT quickly are 36.151416, -94.142020. Scroll down to find out opening hours, reviews and other important information about McLarty Daniel Chrysler Dodge Jeep RAM FIAT.
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Margaret
We were told that putting on new tires and alignment would take about 3 hours but it took 6.5. We were given no updates regarding the process or delays. No explanation or apology about why they lied to us was provided. This was after being unable to schedule online, them not having the tires at our original appointment, and having to come back once they had the tires.
08.2022Marlon
Everyone at McLarty Daniel Dodge’s service department were great got me checked right in and my car went right in to be serviced. There shuttle driver was ready to take me back home in 5 minutes and when my car was done the shuttle driver was at my house in about 15 minutes. Everything I wanted done was complete and my car was ready for me to hop in and go. That’s awesome service!!! Thank you all so much. And thanks to Chris my service advisor 👍🏻
08.2022Adri
Reading some of the prior reviews seems like it’s a norm for this dealership to have issues with their work and service advisors. We brought our vehicle on the day they told us to, and the next day we find out it was just sitting there and they hadn’t even looked at it. Next day we get diagnostic reports for over $4000+ (paid half of this price). When we went to pick up our vehicle the advisor told us we had to wait until “our” technician got there to release our vehicle, but FIRST he will have to work on another vehicle and then ours. This was just rude and disrespectful, they already had our vehicle for two days without doing anything and now they made us wait more, because only he can release it! While we got there to pick up the vehicle they made us wait over an hour, even though there were plenty of technicians there to move our vehicle out of the service area and release it to us. They don’t respect you nor you time! Then they made us pay a $200 diagnostic fee on top of that, all manager did was apologized! I would never recommend their service nor would I ever buy a vehicle from here again!
08.2022Peter
My service advisor was Robert. Went in for a simple alignment and left (after 3 different visits) with damage to my brand new drag link, tie rod and steering stabilzer. The alignment still wasn't correct after this dealer put me through hell. Visit 1 - Brought Jeep in for alignment and was told that the drag link and tie rod weren't installed correctly and they couldn't align the Jeep without "fixing" the drag link and tie rod problem. They charged me $350 to "fix" the drag link and tie rod problem, with no hourly rate given. Even when I asked for a print out of the work done and the breakdown of the bill I wasn't provided one. They didnt fix anything. I picked my Jeep up and it was driving really bad. Checked and saw that the drag link pinch bolt was missing. Brought it back to fix the problem. Visit 2 - Jeep still wasn't driving well but I was just told "it's a Jeep thing" implying that the way it was driving was OK. Wrong. I also brought up that the grease zerk was broken and that all the fittings were there when it left. Visit 3 - The drag link pinch bolt was torqued on way past spec and brought it back in for them to loosen the bolt they put on. This is where my damage to my drag link and steering stabilizer happened. I don't know how or why but Robert loosened the bolt and said said the crush washer just needed to be replaced from them torqueing the bolt too tightly. When I went to replace the crush washer I saw the damage on the drag link, tie rod and steering stabilizer. The steering stablizer had been scratched down to the metal and the drag link and tie rod both have some spots of exposed metal. Robert told me I should just spray paint it and that he did me a favor by breaking the nut loose, the nut and bolt they tightened way too tight to begin with. Last time I checked doing someone a favor doesn't involve you personally causing damage to parts on the Jeep. In fact there was no good reason besides ill intent I.E. did so on purpose. Robert never denied he caused the damage and I can't believe someone at a dealership would suggest I spray paint a brand new part. Who are these people? Pictures attached are showing the broken grease zerk on the drag link, the damage to the steering stablizer, tie rod, drag link and a picture of the crush washer that was destroyed by their lack of knowledge on torque specs. Run far away from this flyby service dealership.
08.2022Freya
What a waste of time. I wouldn't go to these liars. They had me come in fill out a credit application, dinged my credit, told me they'd called me today (8/4), never did, I ended up calling twice, they kept my driver's license overnight. I was treated with so much disrespect it wasn't right. Let's not even start with the back office arguing on "who" was going to take care of me. The only 2 nice people were Savanah and Liz. They even have the same make and model of my car for 4k less than mine and won't give me the appraisal I went in for. I wouldn't recommend any of the MD dealerships to anyone.
08.2022Joshua
I purchased my vehicle and have had all of my service completed here. I have had a great experience with sales and service so far. The service department in particular is courteous, friendly and do a very good job trying to get you in and out quickly. The waiting area is well supplied with refreshments, snack and wifi. I will continue to get all of my work done here for the foreseeable future.
08.2022Crystal
We had a great experience buying a car with River. We went to look at a Chevy Blazer, but the price was out of our price range. River did not make any assumptions about what we could afford. He got the keys and started the Blazer up for us. After we discussed our price range River showed us multiple cars. We bought an Outlander which was a perfect fit for us. The floor manager Cruz was also nice and very helpful.
07.2022Ken
We didn't have any luck with the service dept. I booked an appointment on Saturday and described in detail what was wrong with the truck. I took the truck down there and explained again the noise coming from the rear end. We just had a 4 wheel drive service done and thought this may be a related is. They kept the truck for an additional three days to no avail. Don't bother going to these people.
05.2022Devan
Awesome team, super fast and attentive staff. I came to them after Lewis Ford wasted hours of my time trying to sell me a vehicle that they had already sold and did not realize it. McLarty runs circles around those guys. Instant and helpful service, great staff good deal, what more could you ask for. I guess a free car.... :)
05.2022Heather
Just purchased a grand Cherokee L and I’m so excited! They did everything to make sure we were treated fairly, and happy when we left. Thanks guys!
03.2022