Best cell phone store in Chula Vista, California (CA) 2024

It was the second Cricket store I visited that day and thank goodness the sales girl was great . I needed to add another line and purchase a phone to go with it for my son. She gave me the rundown on prices and features so I could make an informed decision . I was in and out in under 20 minutes and just over $100 for phone, activation, month of service , everything ! ~Carol

I have same experience as someone else below. They are liars and don't give you what you are told in the store. You won't get credits for the phones you trade in. STAY AWAY FROM THIS PLACE! They stole my phones and decided to rip me off. Last year around September I traded in 3 phones. They said I should get my credit for the phones in a couple of billing cycles along with a $900 credit for switching from another provider. That never happened so I went to the store in December and the manager Sergio said they had mixed up my phones and didn't know which were mine, so they found my phones and he did some processing and said my credits would show up in the next bill cycling. Needless to to say, that never happened either. After many phone calls that are always screened by their service center, I could never reach him. I called Verizon direct and said I would get a call back which never happened. After such a horrible experience I said screw it and decided to file small claims for $2,400. I have court date coming up soon so I'll keep you all posted. ~Thomas

The back of my phone had cracks and they were able to replace it for a great price. It looks as good as new. The staff is very friendly and answered all my questions ~Maricela