Best shoe store in Huntington Beach, California (CA) 2024

I shopped at Francesca’s on Sunday and asked the cashier prior to completing the purchase it returns were allowed. My purchases were for my granddaughters birthday. She informed me yes refunds are allowed. What she didn’t inform me of is the 15% restocking fee. I returned on Friday to return a couple of things out of my $175 purchase. And was hit with the surprise. It is on the receipt. So you are notified after purchase. I wanted to purchase other items for them from there - they don’t care you still pay the 15%. So, no purchase and I will NEVER go back. BUYER BE WARE!!!!! ~4B

boutique clothing store dress shop fashion accessories store gift shop jewelry store shoe store womens clothing store

This location, of Nordstrom's Rack, is VERY NICE! The store is clean, well organized, easy to move around in (I am in a power chair), and well lit. The prices are just astounding. The staff, and I met several and was helped by ALL, our SUPERIOR! Every one of them was; friendly, knowledgeable, and professional. Two of them took me right over to the items I wanted, and then she MOVED RACKS so I could get to the size I needed. The cashier was NO exception. He was very friendly, offered to find items I wanted if I couldn't find what I wanted, and chatted with me while he rang me up. . EXCEPTIONAL; STORE, STAFF, SELECTION, SERVICE. ~Daniel

department store childrens clothing store clothing store cosmetics store mens clothing store outlet store shoe store womens clothing store

Had a pretty bizarre experience today with the manager, Heather, being extremely aggressive and rude. I recently purchased a Black Diamond harness about 4 weeks ago. Its on sale for 25% off now. I was there to pickup an order I purchased online and while I was there I figured I'd see if they would price match the new discount. Anyways, turns out their policy is only to price match for two weeks, so I missed the cutoff by about 2 weeks. I simply asked couldn't I just return it and rebuy at the new price if its within a year? She very aggressively and condescendingly said that it wasn't the 'spirit' of the policy, which is fair, but I figured being honest was better than returning the product and rebuying a new one, leaving them with a used product to deal with. Historically I've had great customer service from REI so I figured it was worth a shot. I was hoping they would make an exception when I brought it up, but a simple no I would've accepted. Instead she very aggressively said they would match the price, but would make sure to make a note on my membership. She was attempting to intimidate me with a thinly veiled threat of abusing the return policy on my membership. I don't really like confrontation, but I think it is the most rudely I have ever been treated as a customer. Because of her behavior, I went through with the price adjustment and she mentioned making the note three more times to really hammer the threat home. If she would've just simply said no, that would've been fine. I would've kept the harness at the price I paid rather than jumping through all the hoops to return and have to rebuy it, but her behavior toward me has really left a bad taste in my mouth about REI. This was all over $16, an inconsequential amount, but I contemplated going back to return the harness entirely and the items I had just bought because of the experience. I've always loved REI and recommended it to everyone I know, but this experience has me seriously rethinking that and I think I'll be doing more online shopping in the future. This location has the worst reviews of any REI in the area and it seems like others have had very similar experiences to mine. I suggest going to another location. ~Ryan

camping store bicycle repair shop bicycle store canoe and kayak store childrens clothing store clothing store outdoor activity organizer outdoor sports store shoe store ski store

A well known store and a great place to get clothing and other accessories , this store has it all ! Jeans , shirts, backpacks , shoes , glasses, cameras, backpacks and more ! ~Glenna

clothing store childrens clothing store denim wear store mens clothing store shoe store sunglasses store surf shop swimwear store t shirt store womens clothing store