Timothy displayed amazing customer service skills and is very customer oriented. His customer service skills should be the standard for customer service everywhere. When it came to picking up the vehicle he spent time showing me where the buttons and controls of the vehicle is located, showed me all the prior damages, and did a walk around the vehicle with me, so I can checked for damages he might have missed. When it came to returning the vehicle I was having issues with some of the payment with the insurance company that provided me the rental (completely the insurance company's fault). I tried contacting the insurance company and couldn't get a hold of the adjuster. I let Timothy know what was happening and he reached out to the adjuster until he was able to get hold of him. Timothy still couldn't get the issue resolved with the insurance company and eventually he came up with a resolution himself that worked out to my favor. Honestly if yelp had an option Timothy would get 10 stars out of 5 stars. Honestly I couldn't thank Timothy enough for taking away burden that the insurance company was creating. ~Charlesson

Sergio, the owner of Serandi Salon is a true artist, both as a stylist and as a colorist. For many years my color was off and did not match my skin tone. The first time that I went to Sergio several years ago, not only did he get the color to perfection, but he gave me a cut like I've never had before and it always grows in, in shape !!!!!!!! Sergio takes the time and listens to what you want and does just what you asked for. He is a very cool man, always kind and professional. I would highly recommend Sergio for any type of hair or cut. ~Joyce

This is one of my favorite stores in Laguna Beach. They have so many cute things, and they're all reasonably priced. If you want to have an authentic, local, shopping experience in Laguna, go to Cleo. :) ~Tricia