Best drugstore in Roseville, California (CA) 2024

Terrible customer service - red machine was broke and cashier saw us trying to use and hollered that the machine was broke. Never let us know that there was another one by the register. We found that out when we were checking out. Which I never finished checking out because the cashier again in a disinterested fashion told me there were no coupons loaded to my card. I showed her on my phone that there were and she said well they aren't coming up. I of course didn't want to pay full price so I asked for a manager. She said she was the manager (at least for now). According to her she was the only person in the store. So again I have to pull info from her and ask questions she should have been trained to already know. Like how to get my coupons to work but she wasn't interested. So I asked when the store manager would be back. 1:30 she said, I sad I would be back at that time and left. Called customer service and found out she could have just punched in my phone number to access my account and my coupons were in fact loaded. Error was on their system though she blamed me. I will stick with the CVS on Pleasant Grove as they have customer service skills. ~Thrifty

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This is my 2nd review of this pharmacy. Just to make sure you know this is the absolute worst pharmacy in the world. I received a message my prescription was ready to pick up, so I go to the drive through. It's not ready. Come back later. I come back later at 1:40 pm, and they are having lunch. I come back at 3:30, and it's again not ready. By then they tell me they'll prepare it now. Half an hour at the drive through. These people just don't know what they are doing. I'm switching pharmacies. ~María

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