Best mercedes benz dealer in San Diego, California (CA) 2024

I recently took my car to their service department as there was noise coming from my car’s front axle. I dropped my car off on Monday, I was told it won’t be looked at till late Wednesday which was fine. I then called on Friday to check, the advisor mentioned the car hasn’t entered their shop yet, i then told him that’s fine I’ll just stop by tomorrow to pick it up. I arrived and had to wait for over 20 minutes to pull my car, then I saw how dirty and dusty it is. I have NEVER seen a dealership gives back a car in that condition, it looked like it was abandoned for years. My car was clean as I always have it in a garage. I called their service department and left a message for the service manager and he didn’t call me back. Very disappointed with their level of service especially coming from such a reputable brand such as Mercedes Benz. ~Karim

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