This T-Mobile is awesome and has very nice and helpful employees!! Manpreet is awesome and helped my friend fix the mess that the 1560 E Hatch Rd #500, Modesto, CA 95351 store left. My friend is old school and likes to pay the bill in person. He has been paying the bill in person at the Modesto location for over a year without a problem until last month. Due to a language barrier, the sales rep took advantage of him and changed his plan from a prepaid to postpaid plan. The cost went from $50 to $75. When I went back to that store they were unwilling to help us and told us to call 611. The rep "Omar" kept shifting the blame back on my friend. I told him maybe it was a language barrier or misunderstanding, and regardless of who's fault it is, please revert us back to the old plan. No hard feelings. He did not help and would not provide a manager. They seemed more interested in serving new customers. I came back to this Turlock location and the service was night and day. Manpreet could've told us to call 611 as well. However, he worked diligently for 3 hours to resolve our issue and made sure we left happy! Keep up the awesome work brother! ~EXQUISITE
cell phone store