furniture store
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Woods Furniture Gallery in Turlock (225 Lander Ave, CA 95380)
About:
Woods Furniture Gallery is located in Turlock (California state) on the street of 225 Lander Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12096562392. You can get more information from their website: http://www.woodsfurniture.com/. The coordinates that you can use in navigation applications to get to find Woods Furniture Gallery quickly are 37.491224, -120.849199. Scroll down to find out opening hours, reviews and other important information about Woods Furniture Gallery.
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Available amenities
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
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Lacy
Excellent customer service and quality products.
07.2022Danielle
Very good customer service was able to get what I wanted at the price that was good.
05.2022James
You’ve got to see their highest-quality selection in-person but if you can’t for any reason, there’s even more you can see and order online.
05.2022HJDCTTPL
The store and service was good at the time of purchase, but do not bother wasting your money on the furniture insurance. I repeat, DO NOT WASTE YOUR MONEY ON THE INSURANCE! It's a total scam and not even sure if it's a real company or juts someone with an email address. We have jumped through every hoop to get a cut in the fabric of our sofa fixed, and the claim was approved beginning of September. Now it is April and I am the one chasing after them again and again. It's pathetic and maddening. Neither the store nor the insurer is giving me an accurate answer. At this point I just want the money back I paid towards this non insurance.
04.2022Amy
Manager(GM) was very rude.Didn’t stand by his product. Called me a liar. 😬
04.2022Jennessy
Extremely disappointed with this place. I have been a customer for many years. Never have I experienced an issue. I recently went in March 2021, I purchased a mattress. I was told give us a few days someone will call you . I waited for 1 week and finally decided to call them. When I called them I was told my order hadn't been submitted. They said give us a week. A week goes by and I call them again. And then was told oh the order hasn't arrived yet. They said a few more days. What bothered me the most was the lack of communication and the attitude they gave when calling to inquire about your order. If only they did their job of communicating and calling customers, I wouldn't have to call? The worst customer service and poor management. Wouldn't recommend this place to anyone unless you want to wait 2 months for your order and constantly call them to check it. The worst thing is I was told by the gentleman loading my order that my order had been there all along !!!
08.2021Paul
I want to start off this review by saying I am a lifelong resident of the Turlock area and have been a Woods Furniture Customer for most of my adult life. Now, A few years back my wife and I were saddened by the possibility of Woods Furniture closing as they had all kinds of “going out of business” and “Retirement” banners around their store. We needed a new living room set so we stopped in. Come to find out it was one of the brothers who was retiring and “going out of business”, nonetheless we purchased a very nice, very pricy sectional for our living room. This transaction and subsequent delivery/setup went well. The beginning of October, my recliner, which was also a Woods purchase, was not working out for me, so I went in to purchase another. After much consideration, I special ordered a recliner. Due to the current outbreak, the order would not be here for 4-6 weeks. In late October, my wife decides to replace the bedroom furniture and we go to, of course, Woods. Again, nothing is in stock and we order what the wife selected. 2-4 weeks we were told. November 14, 2020 my wife had spent over three hours back and forth on the phone with Woods to get a status on our orders. She was told the bedroom furniture was ready and they had pulled pieces from other orders to get it ready for us. I was not happy with that since someone else would be left waiting, possibly longer than we have been. We were also told the manufacturer of the recliner did not have the material in stock to cover the recliner and had no idea when it would be in stock. At this point we were at the 6 week mark on the recliner order and WE had to call to get a status. Before, communications were always top notch and we were notified of any delays. We decided to cancel both orders and get a refund and I won’t get into how that went. Long story short, I went to another long time furniture store in Hughson and bought a recliner, which was a match to what I had ordered at Woods, but at half the cost. We went to a newer furniture store in Downtown Turlock and found similar bedroom furniture for cheaper too. Needless to say, I won’t be back to Woods Furniture. Just a different, bad vibe and absolutely zero customer service after the purchase.
08.2021Jacquie
Bottom line, my husband and I did business here even though we knew they were more pricey because we thought they were a reputable company with great customer service but not the case. I recently resolved a claim that has been open a year now. To woods credit, a lot of the issues were dealing with the warranty company, but they definitely did not help in the process (even though they liked to act like they did!). I was constantly following up with both woods and the warranty company. Neither had an interest in helping me get my couches, which had a fabric tear, replaced or fixed. Finally, after 10 months of working with the warranty that woods ensured me would be "no questions asked" after they sold it to me for $500, approved full replacement, The only items that Justin and Lena were interested in showing me to replace were over double the cost. And when I kindly asked Justin what he could show me at a similar comparison and price so my husband and I didn't have to pay an additional $2,500 hundred dollars on top of our credit, he cut me off with " well you'll just have the same problem". He said he'd do research on comparables at Ashley and never did, so I did myself and let him know what I wanted from Ashley home furniture. He continued to not reply to my emails and questions but eventually ordered the couch I requested (didn't confirm through email like I asked! Found out he ordered them when another person called me and said my couches were in!). Bottom line is my husband and I have the money to spend on a nice furniture set, but we'd rather take our business somewhere else, where they truly care about their customers and good customer service. This place is a joke and not worth the over priced items and terrible customer service.
08.2019stella
I know this place long enough to recommend it. I and my father stopped by to see for mattress deals and he chose a very nice mattress for a very good one. I've also purchased some good quality furniture for a very good price. they have announced there is a retirement sales running.
08.2019Erik
I love their selection and great manufactures they carry I know I am buying quality furniture. I can always find what i am looking for there. They carry anything traditional to really funky. We have furnished many homes with their furniture and if its something they don't have in stock they can order exactly what your looking for. Always enjoy the sales people they are all very nice, easy to work with and very knowledgeable of products. Their delivery services is excellent too they will do what they have to do to make you happy. We highly recommend Woods Furniture.
08.2015