Best home goods store in Wesley Chapel, Florida (FL) 2024

Love all employees at this location. Sad for lack of inventory. I hope they won't close this location any time soon! We need this story close by! ~Ana

department store appliance store bathroom supply store bedding store cutlery store gift shop glassware store home goods store linens store wedding store

Every single delivery I've gotten from Ashley has had a missing part. Today, I had a backless couch delivered. We also received the wrong back pillows. There should have been one left, one middle, and one right. We received three left, two middle, and no right pillow. We also received an extra left side panel. The delivery person called Ashley and reported the missing back. They told us they could ship the part to us in 5-7 business days. After I left, I called corporate again to confirm. First, I waited for 20 minutes and gave up. I called again and chose the option to be called back. They called me back and put me on hold to add notes to my account. The system hung up on me. I called again and this time chose the text message option, which has actually been much better to use as I got an immediate response and have been able to send photos. Update 7/18/22: I emailed the address Ashley posted in response to my review on July 14th. I have not gotten any response from them or from corporate regarding the customer service cases I submitted. Update 7/22/22: We received a box from Ashley. It contained one left pillow and one middle pillow, so now we have four left pillows, three middle pillows, and still zero right pillows. I received an email about another part being shipped, so I hope that is the back piece. ~Marisa

furniture store bedroom furniture store childrens furniture store home goods store kitchen furniture store mattress store office furniture store outdoor furniture store sofa store

I shop Kirklands quite frequently both online and in the store. However this was my first experience with the “curbside” pickup at the new Tampa location. First off, I want to say how rude the male staff member was. He picked up the phone and once I told him I was there to pick up an order, he immediately sounded annoyed and started huffing and puffing. He then put me on hold twice and after about 6 min of waiting in the “curbside pickup” parking spot, I walked in to get my order.( I think his name was Eric) had 0 customer service skills and gave me some serious attitude when I was at the counter. He was probably the most unpleasant person I have ever dealt with at a retail store who seemed like he just hated to be there. Very dissatisfied with my experience today. ~Kelli

home goods store bedroom furniture store furniture store