Best electronics store in Duluth, Georgia (GA) 2024

I gave 4 stars because owner does need to communicate with the customer more. My Samsung (65in) went out over a month ago. The sound played but picture would not show due to lightning; they advised it was the motherboard. The part was on back order, which was not conveyed to me in a timely manner. However, once the part came in, it was replaced and my tv works fine. They were very courteous. I would definitely use them again. ~Natashia

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Employee was courteous and game and product is good, but as I was buying a new game today the employee put the warranty fee and insurance on my total before even asking me. I had to ask them to remove it. This is not a good way to do business and customers do not care GameStop has some quota to fill! They clearly think people or customers do not notice or care because this is a rich area, but I find this extremely unethical. The person in front of me as well was sold essentially something useless (this is for a game disc!) because they didn’t know better. ~Carson

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DARIEN the assistant store manager was a complete poor customer service representative of GameStop. For a five dollar return he wanted to say he couldn’t override my debit card being present which I advised I could get a picture of to avoid having to make a drive all the way back home. When I did the online return it said nothing about having my card I used to purchase the item. It clearly said..... “You can bring in your return and the return slip to any store and one of our associates will help you” When I asked for a manager he said one will be there tomorrow. All this hassle for five dollars. I’m not even getting my shipping back. This needs to be addressed by management! We have shopped here for years and this is ridiculous Not anymore- Great location several parking lot entry ways, hand sanitizer at door, cool items like hats, socks, bags, toys, controllers, consoles and of course games and more games. ~Tameeka

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Right off I 85, easy in but difficult if you're going back north to the interstate, you'll have to make a u- turn. This place is huge with many new products. Nice selection of appliances, TV's, audio equipment, computers and much more. Plenty of sales staff to assist and answer questions. ~LJ

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