Ive lived in the Addison/Elmhurst area all my life. Good number of those years ive had an account with this bank. Never had a problem til Wintrust took over. Multiple declines on my account due to their "so called" security, when it wasnt necessary. Had to verify my personal info 3 times over a 4 month period due to changes in their systems. And most recently, unfortunate 2020 issues due to Covid, losing my job, unemployment,etc. Was forced to withdrawl a large sum of cash to ensure i stay in current in my rent and housing. But due to an expiration of an ID, " could not renew due to shut downs of state facilities related to covid", the bank declined and would not allow withdrawl of my money from my account. Causing me further grief and hardship in an already dire circumstance. Thanks for all the help, i will be closing this account when it is feasible to do so. Look elsewhere and do not trust your money with this establishment. ~Paul
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