This is the absolute worst Customer Service. Went there, because the 800 number told me I had to get the form from the Post Office that catered to our bulk mailing.
Brought the letter and the woman who took care of the bulk mailing retired, no one knew anything about the form...never heard of it. Asked for Post Master Angel Rodriguez and he was "busy". Called back and he was busy again and someone (didn't get their name) told me that she had the form, asked if she could email or fax it, she told me she didn't have access to do that (which I knew was a lie because they had emailed me forms when we had the bulk mail service)
I told her to overnight it, she said I had to pay for that... Which I disputed! Told her great customer service and that you people at the post office are terrible at giving it.
This is why the Post office is not making money, and people are using alternative services such as UPS, FED Etc.
Back in the day, the Post Office was great, I actually loved the Lagrange Post office, but now it's full of incompetence and lazy people. ~rose
post office
logistics service
money order service
passport office
shipping and mailing service