Best car dealer in Fort Wayne, Indiana (IN) 2024

I've personally used Glenbrook Hyundai's car service shop for years now. Their car service shop is phenomenal and they employ fantastic mechanics and service staff. Why are they amazing? They are never condescending when explaining car issues to me. They also genuinely care about their customers and solving their car problems. As someone who has a decent amount of social anxiety, I've never felt uncomfortable or unwelcome when visiting the shop. I've never left Hyundai feeling like I may have been ripped off or taken advantage of due to my lack of experience with cars. This business should be proud of the team they've put together there. Thank you for the years of fantastic service! ~Johnny

hyundai dealer car dealer

Got the worst Experience at the Bob Thomas Ford Body Shop on Coliseum Boulevard in Fort Wayne Indiana. Last Year May I took my car for a front bumper replacement, I had a custom bumper. Two weeks after my bumper was installed is when the problem started. The paint on my bumper started pilling off by itself, even with the car being parked. I took it back where after some arguments they agreed to paint it again. The body shop manager stated the reason for this is the custom bumper and that they normally do not work on custom bumpers. They should have refused the job in the first place. I picked up my car a week later and one week after, the paint started pilling off again. I took it back again and asked them if they are using a primer. They chased me away and refused to work on the car again. After months of believing my custom bumper was the problem and now the paint nearly all gone, I decided to take my car to another dealership and get a second opinion. Long story short, I ended paying $450 for a new paint job, this was way cheaper than what I had pain at Bob thomas. Its been 2 months now and the bumper still looks new and the paint is NOT pilling off at all. Thus, if Bob Thomas had done the job right in the first place I could have save the $450 that I paid for a repaint. Feeling pissed off by Bob Thomas Ford Body Shop on Coliseum Boulevard in Fort Wayne Indiana ~Peter

car dealer

I had a great experience working with everyone at Nissan. I had the pleasure of working with John, Cody, and Nick and they were all a pleasure to work with! Everyone at Nissan was so kind and helpful! They made the process of getting a vehicle after my car accident as quick and painless as possible! They didn’t beat around the bush and they were not pushy in the sense of trying to say anything to make a sale. They were very transparent and ultimately, they put me in the car I wanted and I absolutely LOVE it!! ~Lyndsay

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