Glenbrook Hyundai - Happy Car Store in Fort Wayne (4801 Coldwater Rd, IN 46825)
About:
Welcome to Glenbrook Hyundai & Genesis of Ft. Wayne, Proudly Serving Auburn, Columbia City, Warsaw, and all surrounding area Drivers! In addition to providing the drivers of Fort Wayne, Indiana with a variety of new Hyundai vehicles and used cars, we here at Glenbrook Hyundai are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. We look forward to meeting you!
Glenbrook Hyundai - Happy Car Store is located in Fort Wayne (Indiana state) on the street of 4801 Coldwater Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12609187446. You can get more information from their website: http://www.glenbrookhyundai.com/. The coordinates that you can use in navigation applications to get to find Glenbrook Hyundai - Happy Car Store quickly are 41.122494, -85.136756. Scroll down to find out opening hours, reviews and other important information about Glenbrook Hyundai - Happy Car Store.
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Available amenities
Payments
- Cheques
- Debit cards
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
Dan
I have had the worst luck; first I paid off my wife's Corolla and within 4 weeks the transmission let-go without any warning. I was told it was 10k to have a replacement installed.Then 2 weeks later my oldest son and father-in-law both pass away within days of each other. I spent today (8/5/22) handling funeral arrangements for my son Tedi. Ironically, the sales representative at Glenbrook Hyundai, Ted Campbell and the finance team were able to get me financed for a 2023 Santa Fe XRT for my wife and a warranty and service package unlike any I've ever seen on the same day with only a month on the job. It was a blessing at the end of a very dark week. Thank you Glenbrook Hyundai you are amazing!
08.2022Annette
I had a great experience! I drove from IL and Travis and the management team at Glenbrook Hyundai were WONDERFUL! It felt natural and not highly pressured. I hate buying cars in general bc the experience typically feels overwhelming and forced but today didn’t feel like that at ALL! Travis was super helpful getting all of my questions about buying out of state answered and just in general he was nice and friendly. HIGHLY RECOMMEND! Would make the drive again just to have such a pleasant sales experience.
08.2022BA
First visit for service with this dealership. First Hyundai owned. Simple oil change. Tech didn’t correctly insert oil dipstick which resulted in oil spraying all over the engine compartment by the time I got home. Also appeared to be over-filled. 12 mile trip back to the dealer. They cleaned up the top of the engine but not the rest of the affected area as I had oil dripping for days after. Extremely disappointed.
07.2022Pattie
Great experience. Hyundai has chosen the right person to explain things to us. He did a great job making us feel welcome and taking time to explain things and answer any questions. He was very personable. The process was good to the end. Thank you .
07.2022Brad
Probably had the worst experience here ever. Buyer beware. Bought my vehicle here about 5 years ago…. Salesman had the worst mount ever. Mostly because I was in the military and he thought we all talked that way. I had several run ins with their service department 1 for scheduled oil change and they told me they took walk ins before me so it would be a couple hours before they even got it in and I had my wife and new baby and father with me. The lady was unreasonably rude. Anyway, I figured those people all weeded themselves out over time. Went and asked what the trade value was ballpark on my car. Told them I was not ready to jump into another quite yet just wanted to see where I was. A few moment of his “research” later my phone went ding and he was pulling my credit from my old information without telling me he was doing so. Asked to speak to the manager and wanted the hard pull off my credit and he refused to do anything. To add it all up they were very rude about it all, and acted like it was my fault. Recently I took my car in for warranty work and was up sold a couple of things I was on replacing with the work they were doing. Now mind you, when they called to sell me a new serpentine drive belt it was already off the car because they had to replace the oil pump and take the timing cover off…. Would you believe they charged me for labor? Wow. Anyway, when I was there the service department was just kicking it up having a good time and complaining that one of their other service writers had to go help sales because their customer didn’t speak English and were talking so bad about that customer. Then tried to play it off after they noticed I was waiting. I will drive to Indy from now on if that’s what it will take to get away from these people. The reason I finally came to google is because they sent me a survey and after I was honest and gave them a poor rating, the google link magically didn’t work…. So here ya go glenbrook Hyundai, yes I’m upset.
06.2022Tom
Very impressed with the entire service department. Observed service personnel taking time to explain what was found on inspection. Very professional and thorough. My issue was explained fully and my options were clearly explained. Zero pushiness or pressure applied to address non serious issues. Again I was very impressed!
06.2022Johnny
I've personally used Glenbrook Hyundai's car service shop for years now. Their car service shop is phenomenal and they employ fantastic mechanics and service staff. Why are they amazing? They are never condescending when explaining car issues to me. They also genuinely care about their customers and solving their car problems. As someone who has a decent amount of social anxiety, I've never felt uncomfortable or unwelcome when visiting the shop. I've never left Hyundai feeling like I may have been ripped off or taken advantage of due to my lack of experience with cars. This business should be proud of the team they've put together there. Thank you for the years of fantastic service!
05.2022Adam
I drove 2 hours to come and look at a truck. I was in talks with Travis Hoover from Glenbrook Hyundai over the phone for a couple days about the truck. He was friendly and up front. He sent plenty of pictures and made sure I didn't have any questions. Upon arrival he greeted me first with a friendly hand shake. We took the truck for a test drive. I loved it but I found a oil leak. He had it taken care of at no charge and sold me the truck I wanted at a great price even if it wasn't in today's market and got me what I wanted out of my trade in. I would highly suggest Travis Hoover when visiting Gleenbrook Hyundai.
05.2022Emma
I gave them two stars because the buying process was very easy and quick, the reason why my review is only two stars is because of everything that happened afterwards. Within two weeks I was having engine trouble which they refused to look at until I payed the over $100 inspection cost. I was completely ready to pay for any and all repairs, but I figured since I had only had the car for a few weeks, they would at least look at it for me. I received nothing but attitude and them blaming me for not buying the warranty that was never verbally offered or presented. After going somewhere else for repairs and $300 later, my car is running better than when I first bought it. I am from out of state and it took them over a month to get me my title, I had to reach out multiple times about it, and finally they said they found it because it had gotten sent back and had just been sitting on a shelf. They have good cars, but as soon as you drive off the lot any sincere help or care from them is gone.
04.2022Tiffany
Brady C. at Glenbrook Hyundai was extremely helpful and knowledgeable during our new vehicle purchase. He made sure we understood all of our options and listened to what we truly wanted in a new vehicle. From start to finish it was an extremely positive and hassle free process. We look forward to many years of service with Glenbrook Hyundai. Thank You
03.2022