I reserved a 15 passanger van in march for a trip in june, and confirmed it with enterprise, and two days before my wedding they call and tell me they don't have any, and said they can put us in 2 different cars, which is not what i wanted. We reserved the big van because two families are going together and needed it so we can take turns driving and with gas it would be better. They haven't helped, never called back, corporate made excuses. Totally unacceptable, and we may have to cancel our trip and lose $1000 for the place we booked with that we are supposed to leave to go to 1 day. So I've not been able to enjoy my wedding, now may not even get the vacation we had hoped and planned for, because we have been stressing and dealing with this the whole time... ~Emily
car rental agency
van rental agency