Best post office in Louisville, Kentucky (KY) 2025

Spoke to an employee this morning with an unique problem. He was able to confirm what I suspected. I now will need to forward my issue to a postal inspector, but I now know I am correct. I was scammed by a fake company providing false tracking information. The clerk confirmed it but I need to take the issue up with a postal inspector. Update: I ordered an item from a fake company website. The site was for a company but the receipt was from an individual so I knew the second I received a confirmation from my processor that it was like fraud. Tried to cancel the payment immediately with both the processor and my bank, but was unable to cancel on the weekend. Tried to claim the shipment as undelivered and the seller provided a valid tracking number for an package delivered to my zip code. This is a advanced scam method, daily thousands of tracking numbers are gathered through web crawling, scrapping, or hacking. Then the fraudster selects an unrelated shipment going to your zip code. I though I was going to have to go through the postal inspector to get proof the package with the tracking number provided did not go to my address. The postal employ above confirmed the tracking number I provided did not go to my address, but could not provide more as I was not the customer for that package. Upon closer review the tracking number provided was for a package shipped some hours before I placed my order and for a first class package not priority mail. First class package are limited to items less than one pound, my item was obviously over a pound. So I was able to get a refund from my processor on the third attempt after they closed my claim twice in favor of the seller. ~L

The post office itself is probably fine, but it’s important to note that this location is INSIDE Brownsboro Hardware in the back right hand corner on the second floor. ~Laura

This post office delivered my package to a "Parcel locker" but when I opened the locker it was empty. So either the carrier didn't do their job correctly or is a thief. When calling this Post Office they would not take responsibility or try to help in anyway. ~PhatChance

This is my go to post office. Even though I have a post office like 2or 3 mins down the street I'd rather make the 10 min drive to Gardner lane post office. Only because I can go and drop off packages anytime day or night and I use nothing but the kiosk to help me get my important packages to there owners quickly and safely!! It's as simple as the touch of a few buttons and just like that your package gets sent out with a quickness! I'd much rather use the kiosk then to deal with some of the unkind individuals that work behind the counters. So hats off to the 24 hour service on gardner!! ~Zaddie