Best coffee shop in La Plata, Maryland (MD) 2024

The manager Nellie is the worst. All she does is yell at her employees. She doesn't care if there are customers in there. She is very rude. She needs to be retrained on her customer service skills and managerial skills. Now I need to give 5 stars to the assistant manager Cindy. She is awesome. She needs to be the GM. She is the true definition of customer service. ~Ailene

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ZERO STAR!! This is probably the 5th order between me and my girlfriend we’ve gotten in the last 2 weeks and they have gotten every single one wrong from the coffee being made wrong to the food taking 10-15 minutes to cook and then being cold when fresh out the drive through window have also gotten a couple meals with plastic still on the cheese from this location it is very poorly managed day and night take to long to get anything in a timely manner and again nothing is ever right save your time and money and go somewhere else because this Dunkin is far from satisfactory stay away. Very sad to see considering I know the owner and personally dealt him when he had come to a establishment I’ve worked in the past and he expected perfect service but can’t even provide even decent services at his establishments should say a lot about this location. ~Trip

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