coffee shop
Closed Now
Dunkin' in La Plata (48 Drury Dr, MD 20646)
About:
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Dunkin' is located in La Plata (Maryland state) on the street of 48 Drury Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-539-3647. You can get more information from their website: https://locations.dunkindonuts.com/en/md/la-plata/48-drury-dr/354449?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=354449&y_source=1_MTIxMTIzMDAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Dunkin' quickly are 38.549251, -76.983633. Scroll down to find out opening hours, reviews and other important information about Dunkin'.
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Show menuAvailable amenities
Crowd
- University students
- Family friendly
- Tourists
Payments
- NFC mobile payments
Amenities
- Good for kids
- Toilets
Offerings
- Coffee
- Comfort food
- Late-night food
- Quick bite
Atmosphere
- Casual
Highlights
- Great coffee
- Great tea selection
Popular for
- Breakfast
- Solo dining
- Good for working on laptop
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dessert
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
Trip
ZERO STAR!! This is probably the 5th order between me and my girlfriend we’ve gotten in the last 2 weeks and they have gotten every single one wrong from the coffee being made wrong to the food taking 10-15 minutes to cook and then being cold when fresh out the drive through window have also gotten a couple meals with plastic still on the cheese from this location it is very poorly managed day and night take to long to get anything in a timely manner and again nothing is ever right save your time and money and go somewhere else because this Dunkin is far from satisfactory stay away. Very sad to see considering I know the owner and personally dealt him when he had come to a establishment I’ve worked in the past and he expected perfect service but can’t even provide even decent services at his establishments should say a lot about this location.
11.2022Liz
The customer service at this location is the worst. No type of acknowledgment when placing your order. It’s like you are talking to yourself. Unfortunately I won’t be returning to this location. The WALDORF location is way better!!!! If you can make the drive there, please go to that location.
10.2022david
Tried to give zero stars but it wouldn't let me. I have been going to this store in Laplata MD for a while, and can't understand why I keep going back. My orders are never correct it's like the people there can't read a print out and put the right amount of flavor or cream in it. I had to return to the store several times to have them fix my order. Today I drove home and found out yet again another worthless order of coffee. I called to talk to the manager(whom is never rhere) talked to an employee who was no help. He wanted me to bring the coffee back to get a refund, like I was going to drive 20 mins back to the store when they could've done it over the phone. I will never go back to this Dunkin Doughnuts store in Laplata except to get a refund. If you are reading this do yourself a favor go to Starbucks instead. Very disappointed customer!!!!!
09.2022Casey
Definitely would not go here again, they messed my order completely up and when I went back I was being nice and told them I think they had made a mistake and gave me the wrong drink they gave me an attitude and gave me another drink and it still wasn’t right. So I will just not be going here anymore.
09.2022Samantha
Fast and friendly staff. Other patrons could be more considerate and throw their own trash away though.
09.2022Abijeet
It'd be nice for the employees to pay attention and provide with everything that's ordered. I opened my bag 40 mintues later and found items missing. When called, the useless employee told me to come back. Sorry, not driving back 30 minutes to get my $2 and change item. Should've been refunded on the phone or atleast offered an apology. Order # 8652 on 07/21/2022.
08.2022Jake
Everyone's always pleasant and they get my order right every time. The drive-thru line is also very fast, I've never had to wait more than 3-4 minutes.
08.2022Q
My daughter wanted donuts for her birthday and Berry was nice enough to hook her up for free. Thanks again for making the day start great 👍
08.2022marie
I wish I could rate today as a zero. There are no words for how rude the girls were today at the Dunkin donuts in laplata. Every morning since the day they opened I go there and everyone has been so welcoming, friendly, and respectful. Today I go through the drive-thru as I always do and order my drinks. And the young man didn't know the drinks so I figured he was new. Moving on I order my drink and a young lady gets on the mike and says that this drink is not a drink they are supposed to be making. Well, I have been ordering the same drink all week with no problem. So that I don't hold the line up I then say well can you just cancel the whole order. In the background, the same young lady says “Well Leave then” “bye”. I wish I had recorded the interaction because I was so upset and angry that I just left to cool off. I called back up to speak with the manager and a young lady tells me that the manager isn't in. So I ask is there another way to speak with him and she says hold on. The same young lady that was on the drive-thru mike comes on the line asking me to leave a message. I told her I don't want to leave a message but instead wanted to speak with the manager. She then says we cannot give his personal number out. I understand when does the manager comes back to the store. She says tomorrow. I then asked when tomorrow and she says tomorrow in the afternoon. I hang up because I'm frustrated and I know that she is lying. So then I call the store managers other store and found out that the managers are always in the store in the mornings. This won't stop me from going to the store because of one bad apple. But you ensure this young lady understands customer service is key to establishments such as dunk in donuts. I will be reaching out to the Store Manager in the morning.
05.2022Vanly
I always get my coffee from the location! The people are super friendly and they always get my order right. Thanks for my morning coffee!
03.2022