Best atm in Rockville, Maryland (MD) 2024

Stopped by the other day to deposit a check and the folks were courteous and efficient - that is in line with the good customer service I have come to expect at PNC Bank! Wish all the other banks were as friendly and nice. There seems to be a PNC Bank within walking distance of each other in Rockville area - not that I am complaining but soon it may become like Starbucks - if only they were to give out cash like Starbucks doles out caffeine! ~Vishal

I recommend you stay away from this location at all cost. The staff and so called management are dishonest, rude, and lie to you about what they are doing. I had to reopen my checking account and obtain a new debit card, and was told that it would take up to four weeks to issue me a new card. Nearly a month later, I began to wonder if I'd ever receive my card at all, so I called Customer Service and was told that was ridiculous. Normally a card shipped via USPS may take a week to ten day, but not month. I was issued a replacement card that only took three days to arrive. In addition, in order to pay my auto-pay bills, which had been stopped, I was told that the purchase of certified checks would cost $10 each. Ten dollars to access my own money, while they setup a new account, hell no. Customer service recommended speaking to the Branch Manager regarding waving this charge. When I asked to speak with the BM at this location, I was told that the position doesn't exist. in addition she couldn't point me to the person in charge of this staff. Never, have I seen such gross incompetence, rudeness, and disregard for customer care in my life. Capital One Bank IMHO is pathetic. Take you money business elsewhere. ~S

This PNC Bank location is inside of the Giant grocery store. The location is convenient if you are on Rockville Pike and there is enough parking for the Giant grocery store. But parking can be hard to find during busy times. The mini branch and ATM is next to the entrance and is easy to spot. The visit was quick and easy! ~Vishal