I entered looking for a specific small ratchet for screwdriver bits, to work in a small access. Sandy assisted me. She understood what I needed, but at the usual location where similar small tools were, we had no success. She apologized for not being able to help me.
I chose to stay and have a look at the extensive inventory they offered on display. About twenty minutes had passed, when she found me and presented me with exactly what I wanted. She thought I had l gone, but was happy to show me my sort after tool that she located. Now my weekend project can be completed. Thanks for your diligent assistance, Sandy. ~Alfred
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