I bought 3 pair of shoes from this company. 2 pair of shoes worked out well. The 3rd pair I wanted to return, because of sizing. I returned the shoes& placed them in a smaller bag w/ tags on them to send back, because I was paying for shipping to return & I asked for a refund. It’s been 3 months & I have received very little correspondence, I’ve emailed several times & left several messages with no call back. They said because I didn’t send the shoes back in the box they won’t issue me a refund. So now I paid for shoes, paid to return shoes, & now have no shoes & I’m out $40 with no response & no resolution. I’ve asked them to give me store credit or just return the shoes in a bigger size & I get no where. Worst costumer service I’ve ever dealt with. I would never buy anything from this company again ~janine
shoe store