Best catering service in Ann Arbor, Michigan (MI) 2024

The atmosphere was not inviting. The cashier, with the Asian features, customer service was poor. Had it not been for his bland personality and lack of customer skills, my experience probably would have been better. The young man needs a new job. I did not feel welcomed, AT ALL! I won’t ever return. I do not spend my money where I do not feel welcomed. Lesson learned! ~Latasha

Order in store pickup order on 8/4/22. Give them 15 minutes to make it. Show up at store only to have lobby closed with a sign that says go through drive thru for pickup orders. Eight cars in the drive though and 30 minutes later I got my order. Should have just sat in the drive thru to have my food be fresh. Unacceptable. ~Chad

I ordered delivery and it only came after a 2 hour wait. Not ideal but the food is like every other Jimmy Johns which is pretty good. 3 stars is probably being generous as most people would give less for such a long wait, but I had time ~Winston