Best used car dealer in Roseville, Michigan (MI) 2024

UPDATE: I was highly impressed by my conversation with Adam who reached out to me earlier this morning and truly listened to my experience, concerns and even used it as an opportunity to improve the tire processes for the service department! He genuinely cares about his customers and ensuring that they are provided a positive white glove experience from start to finish. He even provided me his own personal line for when I come in next for my free detailing! Thank you Adam for turning this experience around and taking the time to connect! I typically don’t write poor reviews, but this dealership experience was a headache. I would leave zero stars if I could after how they handled my tire situation. I brought in my Jeep for the front passenger tire to be looked at since it was lower than normal. I was called 3 hours later that all was set and it would be a $15 charge because they didn’t deal with my same tire warranty company. When I picked up my vehicle I noticed the tire light was still on and my tire didn’t look any different than when I brought it in and asked if everything was truly fixed or if it needed to be looked at again. I was assured it was taken care of. As I write this review I’m at the dealer I bought my Jeep at originally getting my tire serviced for the second day in a row and even my customer service representative here verified that nothing was done to fix my tire when it should have been. Very unhappy with the dishonesty, lack of care/concern for my safety and overall will not be returning to this dealership. ~Jenn

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Bought a 2010 Chevy with only 76k miles on it from Chris. He was super helpful and wasn’t trying to pressure me into buying anything. The car runs great very happy with my purchase. ~Joseph

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Dirty tricks from typical car salesmen. They cleared the error codes for a vehicle I purchased for my mother, but without fixing anything. They did not mention anything about it, but lied and claim they did. It's nowhere in anyone's memory or paperwork, so I find it hard to believe they sold us a car which conveniently had 4 error codes show up within 70 miles of driving. These don't just randomly happen! This make and model has problems with charcoal canisters. And before anyone says they don't affect the vehicle, they DRASTICALLY improve mileage when functioning. For an 06 Scion Xa, which is supposed to get 31-32 mpg city, she is maybe getting 20 mpg. Code readers are very cheap and easy to use, they probably bought the $8 ones on eBay and cleared them knowing the codes would not return until after the sale. Obviously, the car is sold as is, so I'm left with a $400 repair bill and no recourse. Hopefully, you'll take my advice and visit one of the many other car lots, and not even give these crooks the time of day. They've been in business for 30 years, they know all the tricks to pull and how to steal your money from you! ~Daniel

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