Best tire shop in Gladstone, Missouri (MO) 2024

7:30 am this morning at Excelsior Springs Vic was very friendly, inviting. His I-pad show they had 9 tires the size I needed, but visual confirmation show they only had one. Bought that one to quickly replace trouble tire from the day before. No more flats today. About 8:30 am after arriving at nursing home to visit hubby called the store on north Antioch in Gladstone. Kelley washer you helpful. Went over in the afternoon for the other tire. Will return Friday for two new ones on back of van. ~Phebe

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I called the Gladstone store with my son because his account was past due and they were talking about Repossessing his wheels and tires. I spoke with the account manager KP. She was great, not only did she go over how my son payment plan went she broke down why it was so much and how the interest kicked in after six months. She was very upfront and to the point. I informed her that he is only paid semi-monthly now compared to when he was being paid weekly. She broke the math down and told us how to make our payments that would stop him from getting late fees. I can not lie before this conversation I told my son to just give the tires and wheels back, but the account manager made us feel better about our account and fees after this. Job well done KP. Never experienced great customer service from this company before until then. ~Sherrel

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