8 Best drugstore in Kansas City, Missouri (MO) 2024

Best pharmacy. It doesn't matter if you're calling the pharmacy, in store, or going through the drive through - they always go above and beyond service wise. Genuinely surprised at how low the rating is. Hours can be weird some weeks, but who doesn't have staffing problems post pandemic...? ~Laura

The pharmacy staff is great when I can actually talk to someone. However, they are always short staffed. Anything I can do that is automated usually goes ok, but when anything happens where I need to speak to someone, the phone call never goes through. I'll be on hold for several minutes and then be disconnected. When I come to the store, there is always a long wait as well. I don't fault the staff at all. I think they are doing their best, but they really need more people to function. Please, get them the staffing they need. ~Molly

I have never been treated with more disrespect than I have at this store. The employees were just talking to each other while I waited in line on one visit. The time before the guy said "Just a minute Sir! You can use the self check out if you don't want to wait." As I stepped up to the counter. I said "It's ok I don't mind" and he seemed mad that I was waiting for him to check out. They need to train better employees that have respect for what they are getting paid to do. ~Zane

I called this store after my doctor said to have them send in a request for refill and they told me they were doing that and then when we call to see if it’s ready she informs my husband that he seems more than capable of contacting his doctor himself. What I am capable of doing is switching pharmacies and no longer supporting Walgreens business. All we did there was prescriptions and now we will transfer them to CVS. Take a class on customer service before you’re allowed to ever answer the phone or deal with the public ~Brandy

Was in there this morning and a short old lady and tall girl with dark hair who are employees were talking about another employee who lost thier dad and putting all of her business out to the public and calling her stupid . Me and another customer spoke up about the amount of disrespect coming out of these two. So do not work there unless you want you private life discussed with everyone ~t

this cvs is the worst ive ever been it makes never want to go to another cvs. the pharmacist is so rude and scammed me so bad ughh. ~Krystal

This location had items in stock that are usually missing in my nearby local Dollar General. They had two cashier's that move the line quickly. Now that was why I was impressed! ~Sasha

Unable to find what I needed...foot care I needed was all gone. Not sure if they have baskets for shopping....months ago there was none. ~Mickey