5 Best toy store in Kansas City, Missouri (MO) 2024

Could it get any worse? Refrigerators often run too warm, and Health Dept. has to cite them repeatedly. I have bought milk there several times and had to pour it down the drain, though the expiration date said it was good for 10 more days. Even though their credit card machine asks you if you want cash back---they won't give it to you, pretending they don't have it---which is a big fat lie. Suggest they change their machine so that it reflects their "inability" to issue cash---they whine that it "can't be done". Their website says they are open until 9PM, but they close whenever they feel like it. When you suggest they change their website to reflect their true hours, they blame corporate, and say it is IMPOSSIBLE for them to do so. Suggest they call corporate and ask---they begin to insult you and call you names. Of course, they all wore chin diapers during pandemic, and will tell you that "my supervisor says it's OK". I won't even go into the appearance of the store itself. Enter at your own risk. ~Vicki

This is the nicest, cleanest, most well stocked Dollar Tree you will find anywhere. Not only that, but the size of their products didn’t shrink at the same time as the prices went up, which happened at other locations. Makes it still kind of worth it for snacks. ~Max

When we entered the store, there was an associate checking customers out and one stocking. By the time we were ready to check out (within 10 minutes), there was an entire line waiting. I called the store and the manager answered, and I informed her that she had a 15+ deep line of customers and her associate needed help. Waited a few minutes and she didn't come out of the office. Called again, no answer. I could hear her in the office! We finally got to the register and Kristen was checking us out and I asked her where her help was. She said the manager was busy doing other things. As someone who's worked in retail, your manager paperwork can wait. Your customer's are there to get in and get out. The fact that she didn't acknowledge that her associate needed assistance checking the customers out is unacceptable. Kristen was patient and extremely sweet and I wanted to make sure she got the proper kudos. She was doing a great job and didn't break under the pressure. ~Summer

Stopped in today and what a difference from the other place I visited in the area recently. We were greeted when we walked in, asked a few times if we could be helped. Place was clean, organized and well stocked. Ended up buying a new kit. I know where I will go back from now on. ~Jay

So many toys Puzzles books stickers crafts legos costumes dolls and pretend play. You name it they have something Staff friendly ~Heather