Best financial institution in Charlotte, North Carolina (NC) 2024

This branch used to be very good. Now with their huge overreaction to the so-called pandemic, I’ve waited for 20 minutes at the drive-through to make a simple cash deposit. Either open the branch or hire more than one teller,. Five cars in line. Same one customer is apparently doing his annual banking run. Five cars in line. Same one customer is apparently doing his annual banking run. Basic understanding of customer service would mean that the manager would come to the drive-through and help. ~Terry

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