7 Best atm in Charlotte, North Carolina (NC) 2024

Hire new people! An employee was sitting outside the store on the phone I was in my car as my significant other went in the store and as he was leaving she approached me in my vehicle yelling at me and causing a scene for simply no reason Mind you I have no idea who this person is but definitely seemed like she was under the influence of something. Be careful when you go here. She had bright red curly hair for reference. ~Kinsley

I have banked with them for years. I closed my account today and I won't be back. When I first started my account with this location Customer Service was fantastic but now it is lackluster and really awful. If your staff is not happy then that trails down to how they treat their customers. I have seen many wonderful Tellers lthere leave for employment elsewhere and I hated to see them leave but happy they were finding better employment and better treatment elsewhere. Just as I did. treatment elsewhere ~Michele

She is great!, her display is spot on. Her key board is clean, her beep reminders are loud and in sync. I couldn't ask for a more dependable employee. She needs a raise pronto. ~JD

If I could give this location a negative review I would! I went in on Wednesday 6/1 with a concern about my account! The personal banker (female with an accent) was so rude! She told me to bad there’s nothing I can do to help you help you and left me in tears! She even threw my debit card back at me! Didn’t even spend 1 minute with me! Luckily I work by the Wesley chapel location and they were amazing and helped me with an issue I had! To the lady at the arboretum location, well you should be ashamed of yourself and your the last person that should be in any kind of job in customer service! ~mallory

This branch used to be very good. Now with their huge overreaction to the so-called pandemic, I’ve waited for 20 minutes at the drive-through to make a simple cash deposit. Either open the branch or hire more than one teller,. Five cars in line. Same one customer is apparently doing his annual banking run. Five cars in line. Same one customer is apparently doing his annual banking run. Basic understanding of customer service would mean that the manager would come to the drive-through and help. ~Terry

This place has some really good fried chicken and the wings are whole. The taters are really good too. Sorry I don't have a pic of the taters, but when I get one I will post it. ~DC