5 Best cell phone store in Raleigh, North Carolina (NC) 2024

They never answer the phone I’ve been calling for days now ~Jeremy

Very poor experience contacting Tmobile today. It is very unprofessional when you ask for a manager or supervisor and the customer rep. hangs up on you. So you have to call back and this time the "so called" supervisor a Mr. Hubert who refused to give his 1st name tells you they did not hang up on you but yet you can hear when they put down the receiver and hang up on you. Do not use this store. No phone etiquette, Very rude, argumentative staff. I learned early on in life when someone is speaking you wait your turn. Instead i get this mr. hubert who continues speaking over me the entire time. I could not get a word out and this time it was me that hung up. And by the way, No stars from me. they make you at least mark one in order to post review. ~Aubrey

Went to t Mobil on new bern avenue with a new I phone I bought through t Mobil 2 hours later and 5 sims cards later they could not get it too activate. There resolve was that the new I phone was defective. Took it too Best Buy the next day they could find nothing wrong with the phone had it activated in 10 minutes. I would not recommend anyone go to this location in fact run as fast as you can from it my suggestion is go too Best Buy especially if you have a I phone and just so you know I am a long time customer.I gave it one star because I had to not because they deserve a score that high ~camryn

Taking advantage and lying to customers is not ok. An associate sold me a gaming headset for $39.95 saying it was 50% off for Black Friday sales. The sticker on the box says $39.95 BUT underneath that sticker is another sticker that says $27.95 for the exact same headset, which sells everywhere else for $30. ~K

Leslie did a wonderful job setting me up on a new Cricket family plan. She answered every question and talked with the other carrier to switch over service immediately. ~Mark