These guys make me laugh. They literally have no idea what their doing! Like they just make it up as they go. The one guy he was one of the ones there when I went in Jan to get my phone. He of course lied and told us the phone was still on promotion only to find out he lied let's go ahead and blame poor training on that one but hey who cares right cause they aren't paying for it. I'd do anything for the sale too if I was on mostly commission pay. Well there you have it. T freaking mobile. Where no one really knows what they're doing and the customer service reps make it up as they lie along with it. Lie now fix it later type of business. Don't do it! Go to Verizon ~Heather
cell phone store