Best flooring store in Mason, Ohio (OH) 2024

Employee BRAD was extremely rude. I had an issue that another employee (Angel, who was extremely nice and helpful) could not resolve. She asked "Brad" for assistance with my issue and his response was, "I'm busy he's going to have to wait." Well I waited for over ONE HOUR for Brad's assistance and I never got it. Even after Angel repeatedly told him was waiting. Brad never even acknowledged me and continued to talk on the phone. I never got assistance for my problem and left after nearly TWO HOURS in the store. I will never come to this location again. **side note: Angel was polite and helpful, she should run the store... not THAT store, but one I will actually shop at. ~ryan

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