Best hardware store in Mason, Ohio (OH) 2024

This is a review for Walmart pick up at this location. I do my shopping online when is necessary and most of the time I’m satisfied, sometimes they change things because they don’t have what I order, no big deal although it happens every time I have placed an ordered. What I don’t really like is when they give me old stuff, it seems that they put what is about to expire fruit or veggies that are damaged or something that probably is being seated outside the fridge when is not supposed to. Today July 31 2022 I placed an order and they gave me a cheese full of mold. These cheese expires on December so they probably had it outside the fridge for days. Carrots came old and a package of lettuce that expires tomorrow and I already see it’s kind of brown. I know the service it’s free and it’s convenience when we don’t have time to do shopping, but I don’t think is fair expecting one thing and receive another. ~Romyna

department store bakery clothing store electronics store furniture store grocery store hardware store home goods store sporting goods store toy store

Staff has greeted me several times upon entering and asked if I needed help which is good except had couple times they couldn't answer me and walked all over store to find someone else to answer to once again not know. I will say product availability hasn't been an issue for myself, seemed well stocked. Over all cleanliness of store was good. I will say though in outdoor garden area would be nice if you could actually buy a bag of garden soil, top soil or compost that isn't all ripped open in numerous spots. I had to lift and sort through about ten bags before finding one actually sealed. ~Troy

home improvement store appliance store bathroom supply store cabinet store hardware store lighting store paint store rug store tool store window treatment store

What a cool place tools of all kinds and the staff are genuinely happy and helpful I could not find the product (they were not in stock) but they checked and rechecked then located the product at another store. ~Don

hardware store tool store

Employee BRAD was extremely rude. I had an issue that another employee (Angel, who was extremely nice and helpful) could not resolve. She asked "Brad" for assistance with my issue and his response was, "I'm busy he's going to have to wait." Well I waited for over ONE HOUR for Brad's assistance and I never got it. Even after Angel repeatedly told him was waiting. Brad never even acknowledged me and continued to talk on the phone. I never got assistance for my problem and left after nearly TWO HOURS in the store. I will never come to this location again. **side note: Angel was polite and helpful, she should run the store... not THAT store, but one I will actually shop at. ~ryan

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