Best department store in Johnson City, Tennessee (TN) 2024

Went with my mother while she took her car to the car and lube Express to get an oil change. They got it done and under an hour so we were happy. We also bought a couple of things. We used self checkout. I like their self checkout area and the way they have it set up now. Where they have looks like a little snack area and then the self checkout. I like it better than the old way they used to have it. ~Jerricka

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One of our favorite stores to shop at!! Usually have a pretty good selection of items. I do wish they had a better Plus Size section. ~Natashia

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For one let me tell you that the customer service in the jewelry department is poor. Also they need to change their attitudes when a customer walks up to them with a problem and they automatically get defensive. I would not recommend supporting these people at this store and the jewelry department it is disgusting. They blame it on lights but I’m sure it takes a while for that dust/mold to accumulate over time. Lazy and very unprofessional. ~Tyler

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Ross always has great deals. Place was clean and staff friendly. I learned that the polls on the shopping carts are not for jousting. 😛 UPDATE! They still got good deals, and they are hiring for anyone who needs to know. ~BR

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