Best shoe store in San Antonio, Texas (TX) 2024

Went to return shoes in store because they sent me the wrong size. I’m a size 6.5 and they mailed me a 9. So the girl at the counter did the return and reordered them and there was an old address from an apartment so she had to change it to a house address but it kept showing the apt # on the credit card monitor and I told her that there isn’t supposed to be an apt # and she told me that in the system it already updated and it will only show the house address on tracking AND TO GO AHEAD AND ACCEPT THE ADDRESS ON THE SCREEN ANYWAYS….later that day I received a tracking but it still showed the apt #. I had to pay ups $23 to make a change on the address so they can deliver it. Could’ve been avoided if she was more knowledgeable about using her computer, I’m sure she doesn’t care about it though. ~Weronika

I am visiting from out of town and today I had a horrible encounter with one of the ladies overlooking self checkout. I am a very hard worker and I have no reason to steal. This woman was discriminating against me, watching my every move while I was checking out and if she went away to help someone she would come back and ask if “WE” scammed a certain item she didn’t see me scan when she stepped away. I am HIGHLY aware there are cameras and I have my own business, theft is not anywhere on my record. I could see if I was acting suspicious. But I was thoroughly checking my cart and my surroundings to make sure I didn’t forget my keys, card or my phone. It was very uncomfortable and embarrassing to have this woman shadow me and treat me like a complete felon. This ruined my whole week. ~Bre

Brought my teenage daughter here, Girls were really nice, helped when needed. Thanks girls! ~Mrs

Came in today jakob was highly attentive , going back and forth with any needs ..cool guy ,super sweet , great customer service !thanks for helping me make the right decision on my new uggs! ~Elizabeth