My wife and I visited the Greenbrier store on Tuesday with the intention of replacing an old recliner. I was greeted by a wonderful young lady who listened intently to my desires for a new chair. As it turns out she was the designer, so she introduced me to David, the store manager to assist me. He took notes and worked to show me products that would best fit my needs. While we were talking my wife began wandering the store and hinted at a sofa she liked but was not elated with the basic material colors. This is where David really became invaluable in helping us. We were interested in leather, and were shown dozens of different colors. My wife fell in love with a particular sample and David began working up the price for us, getting all available discounts. We walked out spending a lot more than I originally intened, but the furniture was perfect for us, and we were well satisified.
In all, the staff at La-Z-Boy are extremely friendly, courteous and knowledgeable and did not once push us to make a purchase. They provided us just the amount of information we needed and showed outstanding professionalism in handling our sale. I am very happy buying from this store and these folks. In addition, I am happy to buy products made in America!!! ~Mike
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outdoor furniture store