Best auto repair shop in Dumfries, Virginia (VA) 2024

One of the few honest shops in Northern VA. Great customer service from the shop manager, extremely knowledgeable and professional. Been here on multiple occasions because they've always quoted at a lower price compare to the surrounding auto shops. Ask for "Q" he'll take good care of you, never had an issue with him. For the owner: I would love to continue the business by going here for safety + emissions inspection. Would it be possible in the future for plans to expand in for this? I love this Meineke and would hate to go elsewhere because you don't have the facility to support customer needs. ~Gear

Visited this location on 6/6/21 for a standard oil change and tire rotation and left feeling like everything was great (Carlos has great people skills- he’s the manager). Yesterday the metal heat plate and other parts beneath the car became loose and began scrapping the road as I was driving. I had to pull over right away and saw that the screws were never tightened correctly and the metal parts were hanging on by a thread. AAA towed me ($169) to the Honda dealership where my total cost to fix the damaged underside was $683. The oil change I paid for with air filter changes and tire rotation was $190. All of this because they didn’t bother to check the safety of their work before releasing the car back to me. I hope they can work this out with me because Carlos, the manager, seems nice enough. I will never go back to a Jiffy Lube and will take legal recourse if the regional managers do not make this right. ***Update- 6/8*** Carlos arranged payment for the repairs on my vehicle. He called the Honda dealer and paid the entire bill. I will wait for the reimbursement for the tow, but am very happy with the way he has handled this situation. ***Final update 6/17*** Carlos and the regional manager came through and paid for all of the damage, towing expenses and reimbursed me for the cost of the services at Jiffy lube. I am happy with the way they handled this situation in a professional manner. ~Meagan

One Performance was wonderful in helping me! I had an issue with my car after accidentally hitting a rather large puddle. They were able to take a look and do the repair the same day for a shockingly reasonable price! The woman at the front desk was professional and kind! 10/10 recommend! Service: General repairs & maintenance ~Shannon