Best transmission shop in Fredericksburg, Virginia (VA) 2024

Wish we knew before now! A week ago, my wife and I dropped our 2019 Hyundai Tucson off at the Pohanka Hyundai Service Center of Fredericksburg to have a new transmission, catalytic converter, new tires, and an exterior air filter installed, as well as pick up a rental vehicle to drive while waiting for our personal vehicle. Our whole experience was wonderful!!! Mr. Ryan was very professional, knew his products and services, was very courteous and very patient. He did not show any intention of trying to price gouge us or push more on us than we needed. I even noticed while we waited our turn, he gave every customer the same level of customer service. That is impressive! This is a true example of stellar customer service. We both have worked over the years with the public, up close and personal and via the telephone. When you can speak to everyone and deliver the same exceptional level of service, that is evidence that you have mastered your craft. Kudos to Mr. RYAN. Many thanks to Pohanka Hyundai of Fredericksburg Service Center for taking great care of our vehicle. ~WAYNE

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Amazing service! Fixed the problem! They go above and beyond! Such a blessing for my mother. She had a problem with shifter engaging in Park. They repaired it at no cost. They don't even work on steering colums, but tightened the shifter. Thanks again for everything ya guys did for her. She is so pleased. I recommend them for their honesty and amazing customer service! They could have just turned us away! ~Tanya

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