6 Best brake shop in Fredericksburg, Virginia (VA) 2024

Wish we knew before now! A week ago, my wife and I dropped our 2019 Hyundai Tucson off at the Pohanka Hyundai Service Center of Fredericksburg to have a new transmission, catalytic converter, new tires, and an exterior air filter installed, as well as pick up a rental vehicle to drive while waiting for our personal vehicle. Our whole experience was wonderful!!! Mr. Ryan was very professional, knew his products and services, was very courteous and very patient. He did not show any intention of trying to price gouge us or push more on us than we needed. I even noticed while we waited our turn, he gave every customer the same level of customer service. That is impressive! This is a true example of stellar customer service. We both have worked over the years with the public, up close and personal and via the telephone. When you can speak to everyone and deliver the same exceptional level of service, that is evidence that you have mastered your craft. Kudos to Mr. RYAN. Many thanks to Pohanka Hyundai of Fredericksburg Service Center for taking great care of our vehicle. ~WAYNE

I’ve been to this location a couple times over the years and they have been awesome every time! They are always friendly and go out of their way to get me in and out as quick as possible. Today Montez was amazing he got my tires fixed under warranty and I was in and out in about an hour. Couldn’t ask for a better visit ~Ryan

On September 29 the 2021,pay full price $800 plus for a new set of tires. Got 3 tires that are manufacturer on 2018 and 1tire in 2020. Called to express dissatisfaction and was told they will never sell tires more than 4 years old. The guy told me the tires are safe and perfectly stored. I expressed my concerned on safety and they seems ignore it. I am told that I'm not qualify for the 90 daybuy and try guarantee because of I complained about the manufacturer fate of the tire. THIS IS A BIG MISTAKE THAT I GOT NEW TIRE FROM THIS DISHONEST STORE. Costco with never give you old stored tires. I am a very unhappy and angry customer. People...Do you own judgement. Today is Oct 5th 2021. Had car inspection on September 29th 2021 and was told to replace the fours tires in order to pass the inspection and we did. The tires were 2018 and already mentioned and had not being solve yet. Still waiting for the new sets of tires that the manager Jason told me he ordered them and will not know the date if the tires manufactured date until he received them. The car had been sitting in the garage since we drove back from Firestone for state car inspection, wheel alignment and car replacement. Until yesterday night Oct 4th 2021 went to pick up pizza which is 6.1 miles away. There is a very strong oil smell came from the vent and getting stronger as the car speed. When the Ac is off, the oil smell is less. We felt something wrong. When we get home, we pop the engine hood and shocking found there is no oil cap and oil had been splashing and spilled all over the engine. We look around and found the cap is sitting in the opening crack of the engine. I told Firestone manager Jason about the incident. He deny the wrong doing and he insisted the technician never touch the oil cap. I said you didn't even check with your technician before you deny everything. He even blame the person who did the oil change that left the cap off. My husband who did the oil change and it's been months. Firestone is the last one who work on my car. I told him if the cap is off for months, the whole engine should be covered by oil and the engine might already shut down. This is the most ridiculous excuse from Jason. He kept deny the wrong doing and nothing I can do. I don't know if the spilled oil cause any damage to the engine. Firestone is a very dangerous and dishonest place to get your car service. STAY AWAY! ~N

Definitely hands down the best shop out there! Recently had a lot of maintenance done by Das. I had quite the vacuum leak as well as some other issues on my E55. Trent is extremely knowledgeable when it comes to the M113k platform and was able to solve all the issues I had with the vehicle. From a full gasket rebuild to new injectors, the car has never ran any better. Incredibly pleased with the professionalism and flexibility they were able to provide. These are the only guys I’d ever trust with my vehicle. If you need any sort of maintenance done to your vehicle, you have to go to Das! 10/10 Services: Auto maintenance, Engine repair ~Colin

Had an alignment done on my Mazda which I scheduled online. Once I arrived at the store, they took my car right in and had it completed within the hour. Employees there were very professional and customer service was excellent. Price to complete the work was very reasonable. Waiting area was clean and comfortable to wait in and even got to watch an episode of Seinfeld while there. Would certainly recommend them to work on your vehicle. ~Bruce

Amazing service! Fixed the problem! They go above and beyond! Such a blessing for my mother. She had a problem with shifter engaging in Park. They repaired it at no cost. They don't even work on steering colums, but tightened the shifter. Thanks again for everything ya guys did for her. She is so pleased. I recommend them for their honesty and amazing customer service! They could have just turned us away! ~Tanya