Best truck rental agency in Winchester, Virginia (VA) 2024

This guy is just a scam. Rented a 10' truck on a Friday. I told him I didn't need it until Saturday, but he told me to come in early (at 1:30pm) on Friday, because he was closing for the Apple Blossom Festival. Then he offered a 25% discount (off $29/day for the truck and 79 cents/mile) if I got the insurance. I returned the truck by 5pm the next day (and they closed early because of the festival again), and he ended up charging me $226. I called to ask why I was charged so much (because based on the initial math, I expected the total to be around $150). He said on weekends, the cut off is 8am, so I was automatically charged for two days, plus two days of insurance. He didn't explain any of that when he sold me on this the day I rented. Not to mention the truck was a piece of junk. My son-in-law had rented with U-Haul, and I wish I had done the same. ~Tim

I have used this store a few times in the past year. The lady was working there previously was not helpful at all and very rude, as a matter of fact she would be smoking outside and have you wait until she is done!! The reason I’m giving them 5 stars is because of my experience today. The gentleman working there today was very helpful and very decent man made some time of his very busy store to come out all the way in 85 degrees weather to help me hock up my trailer and also went to help some other customers in the parking lot. Thank you ~Fred

Evil company. My father after 21 years with a certain corporation was let go after they leased drivers to penske. The made up reason, after no write ups or warnings, creating an uncomfortable work environment. The real reason. My mom's cancer was driving up their premiums and costing the insurance company money. They wanted any reason to get rid of a man that worked the sams job and same company for 2 decades. This was confirmed by someone who worked for the company leasing penske. Evil people and an evil company. Now three people are looking at being homeless and my mom's going to struggle for her care. He was fired the day before Thanksgiving. Thanks Penske. I hope you guys and Advance are happy. ~Denis