Best shoe store in Vancouver, Washington (WA) 2024

Look I understand that there are a ton of retail thieves rn. Every time I go shopping I witness someone walk out with a huge hamper or basket full of unpaid items.. They don't even flinch when staff try and stop them. And Ross has been no exception. However, this Ross in My Neighborhood, one that I help stay in in business with my decision to shop there during these challenging times, has become more and more unwelcoming and uncomfortable. While shopping just thus weekend after a gal walked out stealing a basket of clothes and Ross nick nacks- the store manager a younger long haired fellow became so rude. Told me it wasn't his problem when I explained I needed to grab my wallet I forgot in my car and asked if they could watch my items I had spent almost two hours picking out. When I returned less that 5 min later he had already set everything to be put back. That was over 300 in items that the store lost when you would think they would be thankful for paying customers. ~Britt

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Staff was super friendly and helpful. There were at least 3 ladies on shift and each one took time to greet us and then offered assistance or struck up a conversation. They took time to allow us to test perfume samples (carefully spritzing paper strips so they wouldn't affect other customers with allergies or scent sensitivities.) They did mention their 50% off sale on closeout rack, but I felt in my opinion that even at such a good discount the prices were just a little too high for comfort. I did end up purchasing a total of three items elsewhere in the store though, two shirts and a bottle of perfume. While Torrid probably won't be my daily clothes shopping store, it will definitely be my splurge store. ~LynnD

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