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Underground by Journeys in Hyattsville (3500 East-West Hwy, MD 20782)
About:
Teen-oriented chain supplying casual, surf-&-skate-inspired clothes, shoes & accessories.
Underground by Journeys is located in Hyattsville (Maryland state) on the street of 3500 East-West Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13015593443. You can get more information from their website: https://www.journeys.com/store/underground-the-mall-at-prince-georges. The coordinates that you can use in navigation applications to get to find Underground by Journeys quickly are 38.968142, -76.957890. Scroll down to find out opening hours, reviews and other important information about Underground by Journeys.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Carlo
Went in to exchange something and asked a girl about the exchange policy and showed her the shoes I wanted to exchange. She said they were beat. I told her someone told me other information and she didn’t say anything and said I couldnt exchange them. That’s cool , but she didn’t have to be rude about it. Was just asking questions.
10.2021S
Great customer service by Jennifer. She is very attentive to my needs as I am buying for family members. She is very pacient while we figure out everyones shoes size and let's us know if the shoe tend to run bigger or samller. I've had the pleasure of being helped by her twice and each time she has a smile on her face while I try every shoe on in the store.
08.2021Corey
My first time there and the nice lady with pretty nails helped me out with some blue chucks Taylor’s/. The second time back some black guy on the morning shift was quite rude like he didn’t want to help me
08.2021Sabrina
Whoever the man was, who was working the morning shift and answered the phone at 11:04 AM on Friday August 14th 2020, is extremely rude. I called and asked if they were hiring. I said specifically “Hello, is this location hiring?” As I do when I call any other location, and whoever answered the phone said “you’re supposed to answer the phone with some type of respect.” Was I not being respectful? I said hello, and asked a question. This person needs some serious training. EDIT: Found out his name, it’s Joel.
08.2020Adrianne
This story is so unpleasant I called about a shoe the sale person ask can I hold. As Iam on hold I hear his whole conversation he and a another person is having. They playing and laughing talk about how someone needs to a break because they are over hours. Then he hang up the phone. I called back and said can you please hold because Iam busy. Never came back to the phone .
08.2020Wanda
They went over and beyond to make sure my daughter was happy with her purchases.
08.2020Kathleen
Not too much stock which is why 4 stars, but other than that, great sales help, quick service, nice place!! Will go again! Also purchased one pair of Vans that they did have in my size (last pair...woman next to me wanted them if I didn't)
08.2019Carolyn
It was spectacular, this shoe store also has athletic extras.
08.2019Ayana
The customer service was horrible!! I would never visit this place again only the Baltimore locations!!
08.2019Learning
Always find a good pair of shoes here for me and wife..
08.2018