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PetSmart in Sunset Valley (5207 Brodie Ln, TX 78745)
About:
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
PetSmart is located in Sunset Valley (Texas state) on the street of 5207 Brodie Ln. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15123580127. You can get more information from their website: https://www.petsmart.com/stores/us/tx/sunset-valley-store1737.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business. The coordinates that you can use in navigation applications to get to find PetSmart quickly are 30.230147, -97.816445. Scroll down to find out opening hours, reviews and other important information about PetSmart.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Staff wear masks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Dylan
Helped me find the best fish for my tank without over crowding it. Very well versed in fish and was able to help me find what I was looking for. Did take a while to get service. But overall great experience.
08.2022James
I took two puppies for a full groom. Booking was easy and the groomers took time to walk me through the services that were going to be performed (kind of). The groomer recommended that only one puppy get a full groom while the other would only need a trim (big mistake on my part for agreeing to the trim). The full groom turned out great, I did notice a few places where the groomer went too short, but nothing to get upset about. The Trim turned out terrible. I understand you get what you pay for but I should have been contacted because my puppy looked terrible and should have received a full groom. It looked like the only things they did were trim my puppy’s nails, remove matts, and brush his coat. They did not trim his face and did a terrible job on his potty areas. The manager was suppose to call me so we could discuss how to fix my puppy’s haircut, but I guess they were too busy. Another thing I did not care for was the bait and switch with the groomers. I booked a specific groomer based on reviews, but my puppy, receiving the trim, was passed to another groomer. I suspect they used my puppy as a training haircut for the other groomer, but I have no evidence of this. I ended up taking my puppy to another groomer to fix his haircut and the other groomer did an excellent job. Overall, full grooming service was a 5, but the trim only deserves a 1. This location also loses points because the manager never called me back. I ended up having to pay almost $150 for my puppy’s trim. The trimmed was terrible and I was not going to leave my puppy looking all kinky and raggedy.
07.2022Rilo
I picked up a urine soaked dog + bed after a multi night stay that ended with a bath and brush. The conditions must have been absolutely appalling throughout his stay. Two baths later and he's still stained with urine on his underside, legs, and paws. I'll be reporting them for animal abuse.
06.2022Travis
THE BEST GROOMER! BRENDA: I have been searching far and wide for a reliable person for my golden retriever (Theodore). Ive had the pleasure of meeting Brenda from Petsmart who is hands down the best person for the job. I can honestly say i can put my trust and faith in her every single time and she never disappoints. The way my golden looks when he comes out is outstanding! His nails, the layers on his fur, and the way she trims him is unmatched! Thank you Brenda for all the hard work you continue to do and we definitely appreciate it. Petsmart she is one of a kind!
05.2022Livia
Casey C in the grooming department gave my dog one of the best haircuts they've ever had! My dog doesn't like getting his haircut and he was recently attacked by another dog. Even with those setbacks, Casey did a stunning job and was extremely kind and considerate to my pup. He looks beautiful and isn't upset from the haircut at all. Seriously couldn't recommend him more. The entire grooming department was clean and everyone was friendly. They even gave us a bag of treats because we were first time customers. I didn't have cash on me to tip and will be going back next week to tip Casey because he really did such a great job.
05.2022Linda
Sunset Valley Pets-Mart is the best!! Great grooming, Rachel took her time to groom my puppy she did an excellent job! Every employee was helpful and very nice. Thank-you
05.20222509
Rachel is by far the Best groomer I have found in my Sophie’s (Airedale Terrier) 12 years of grooming. If you want the Best wash & cut perfection. Ask for Rachel at the Brodie Lane, Austin store!!!!
05.2022Patricio
They always do a great job of grooming our cat. Our cat always comes home happy. Their hours can accommodate everyone's schedule.
02.2022mind_expander
Love this location for Austin! Laryssa at the Grooming station treated my pup kindly and with care! My dog is usually scared but left so happy & excited feeling much better with the clean cut! We got the express-service because of her heart condition and they finished speedily and efficiently!!!!! Worth every penny. 10/10 recommend 🐾
09.2021Jennifer
I give this 2 stars b/c I can get food for my dog here and they have a variety of food and it was cheaper and easy to order online. As far as services such as bathing and grooming I will never take my dog here again. The first time I took him there they added on a service fee that they offer u but they don't tell you it is an additional charge until u go to check out and it's there. And they second time I took my dog there they cut him with the clippers and didn't tell me. I found out when I went to go pet him and I noticed an open cut. I was not happy and expressed myself to the manager and he gave me a refund. It's not the fact that he was cut I understand accidents happen, but it was hidden and not passed on to me.
08.2018