cell phone store
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Verizon in Owings Mills (10000 Reisterstown Rd, MD 21117)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Owings Mills (Maryland state) on the street of 10000 Reisterstown Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-880-1077. You can get more information from their website: https://www.verizon.com/stores/details/maryland/owings-mills/owings-mills-ii-1195230/?CMP=seo_b_x_vz_gbp_ot_2022_08_website. The coordinates that you can use in navigation applications to get to find Verizon quickly are 39.412079, -76.770815. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Rashid
Jaelynn was awesome. Friendly, knowledgeable and accommodating. She discovered a mistake on our account. Fixed it and we received both an iPad & apple watch for FREE. She deserves an immediate pay raise.
12.2022Savannah
Joel was really friendly and personable. As soon as I walked in he seemed excited to help. He knew all of the answers to my questions and had the payment breakdown really for me before we really got into things. I really appreciated knowing what I was going to pay going in and not be blind sided with it. Thanks for such a great experience Joel!
11.2022Seema
Not a great experience. The store associate had no clue on the porting process and for most part mentioned that everything will be addressed by Tier 1 support after we complete transaction. Store Associate entered incorrect information, while creating account, which took me 5 hours to get it resolved with Tier 1, Tier 2 and Tier 3 calls. I will not recommend this store to anyone.
11.2022Phillip
The representative helped me solve a huge problem regarding activation. The fix was so simple and hadn't been offered by any other representatives over the phone, but this individual figured it out super quickly and helped my fam and I out. Highly recommend this location if you need some 1-on-1 help
10.2022Adrienne
Excellent customer service. Answered all our questions about new phone choices. Left feeling really good about the visit. Thank you Ms. Toni! You were amazing and so helpful.
09.2022Joan
The Young lady that. Waited on me, she. Was OK, but.the Supervisor, thought she was taking up too. Much. Time with me ! I. BROUGHT 2-- PHNE CHARGERS, then. I had some phone. Questions & Facebook Question.. but the Supervisor, came over to us, made a. Remark, " OH are. You almost finish. With her." ( thats me ) then, she pulled the sales lady on the side.... I. REMEMBER THIS. SUPERVISOR, FROM THE OTHER STORE IN PIKESVILLE, MD. she is. On the kind, being MEAN & RUDE...because I. Have been coming to. VERIZON 'S STORES FOR YEARS ! SHE ACTS Liked, she has a. Chip on her shoulder....I. don't know happen, to some the mature that use to be at this VERIZON STORE, IN OWINGS MILLS-- Garrison Forest, location... She need to Review. Her CUSTOMER SKILLS SERVICE, AGAIN ! THANK YOU, For giving me the opportunity to Expressing my. Experience...
09.2022Mel
Worst customer service of any Verizon store I have ever been to. 45 minute wait with 3 customers on first trip. On third attempt, 5 months later, 25-50 people were waiting and no idea when to see someone. Wake up Verizon.
07.2022Michelle
I have been visiting this location since Covid because they have been one of the location that was open throughout this time. I had to take my phone in again... for some unknown reasons my phone doesn't seem to stay connected or even work accordingly all the time. The seals person mentioned to change out the chip but like they did a time or so before I'm over it, so he decided to send me a new phone by mail. We'll see.... Verizon have gotten way two expensive for me to be having so much damn issues. I have unlimited every thing.. I shouldn't be having all these issues. Let's go Verizon....I am thinking hard.....
06.2022Rosa
I cant stand this location. You walk in and no one greets you, and even if they do see you they act as of youre not there. The wait time is ridiculous, and some of the workers seem like they have no idea what they are doing smh
06.2022Curtis
I just got a ton of help from a young man by the name of Damian at this store. He was a spectacular problem solver. I so appreciate what he did.
06.2022