department store
Closed Now
Kohl's in Chelmsford (265 Chelmsford St, MA 01824)
About:
Chain department store offering a wide selection of clothing, accessories & homewares.
Kohl's is located in Chelmsford (Massachusetts state) on the street of 265 Chelmsford St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19782500054. You can get more information from their website: https://www.kohls.com/stores/ma/chelmsford-529.shtml?utm_source=google&utm_medium=organic&utm_campaign=local. The coordinates that you can use in navigation applications to get to find Kohl's quickly are 42.609969, -71.334992. Scroll down to find out opening hours, reviews and other important information about Kohl's.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Amenities
- Public toilet
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Health and safety
- Safety dividers at checkout
Unavailable amenities
Service options
- Delivery
Betsy
I went in to make a return and the line was long and slow because there was only one person at customer service. A manager came by at one point (the cashier had called several times requesting one) and commented on the long line but didn't help out by opening a register. She merely gathered up some carts and wandered away. She definitely didn't have any urgency. I felt bad for the single cashier as I've worked retail in the past and felt she wasn't supported. I use this store regularly and it's a good store but feel it was understaffed this time.
08.2022Betsy
I went in to make a return and the line was long and slow because there was only one person at customer service. A manager came by at one point (the cashier had called several times requesting one) and commented on the long line but didn't help out by opening a register. She merely gathered up some carts and wandered away. She definitely didn't have any urgency. I felt bad for the single cashier as I've worked retail in the past and felt she wasn't supported. I use this store regularly and it's a good store but feel it was understaffed this time.
08.2022Ron
I like the product selection the prices and the personnel there are first right.
08.2022Jeremy
Visited the sephora inside... cashier was friendly and helpful
08.2022Ron
I like the product selection the prices and the personnel there are first right.
08.2022Jeremy
Visited the sephora inside... cashier was friendly and helpful
08.2022Daniel
I was in and out in know tome. The store is so clean and the staff is friendly.
06.2022Daniel
I was in and out in know tome. The store is so clean and the staff is friendly.
06.2022Simply
I went to return something, I was 2nd in line and the one infront of me where "white" very friendly people. The cashier in return was an old lady curly wavy hair who was also "white" and she was also very friendly to them, all smiley and she talks to them, made an eye contact. Ofcourse I expected the same vibe so I also smile and greeted her. To my surprise her smile became completely upside down, you get the feeling that she doesn't wanna talk to you, she didn't even made an eye contact with me the whole time and she told me "take out your stuff and don't put your bag in the counter, put it in the recycling bin", I was shock because that's what the first people did and she didn't complain, she took those people's return out of their bags... anyway I got my return, I could careless after that but I notice when I was about to leave, the next customer were also "white" and guess what, she was all smiling and talkative again. Anyway, I just think it's kinda rude for her to treat other people different and this was my first time at this location. Don't even get me started with asking questions... they were rude. Oh well I guess back to shopping Online.
05.2022Simply
I went to return something, I was 2nd in line and the one infront of me where "white" very friendly people. The cashier in return was an old lady curly wavy hair who was also "white" and she was also very friendly to them, all smiley and she talks to them, made an eye contact. Ofcourse I expected the same vibe so I also smile and greeted her. To my surprise her smile became completely upside down, you get the feeling that she doesn't wanna talk to you, she didn't even made an eye contact with me the whole time and she told me "take out your stuff and don't put your bag in the counter, put it in the recycling bin", I was shock because that's what the first people did and she didn't complain, she took those people's return out of their bags... anyway I got my return, I could careless after that but I notice when I was about to leave, the next customer were also "white" and guess what, she was all smiling and talkative again. Anyway, I just think it's kinda rude for her to treat other people different and this was my first time at this location. Don't even get me started with asking questions... they were rude. Oh well I guess back to shopping Online.
05.2022Santhosh
Good selection of clearance items for both men and women at this location. Wide variety of shopping items including gifts, bedding, clothing, kitchen, bath and body, and many more. Amazon returns counter is available. Recently the prices have gone up but online coupons are available.
04.2022Amy
I called to ask if they would hold my online order because my daughter and myself have covid. They told me that they will only hold it for 2 days and to call back in two days to see if they will hold it for 2 more days. That is not what i want to be doing feeling the way i feel. How much room does a child's package of socks take up???
04.2022Santhosh
Good selection of clearance items for both men and women at this location. Wide variety of shopping items including gifts, bedding, clothing, kitchen, bath and body, and many more. Amazon returns counter is available. Recently the prices have gone up but online coupons are available.
04.2022Amy
I called to ask if they would hold my online order because my daughter and myself have covid. They told me that they will only hold it for 2 days and to call back in two days to see if they will hold it for 2 more days. That is not what i want to be doing feeling the way i feel. How much room does a child's package of socks take up???
04.2022Lidia
❌ If I could give 0 stars I would, such rude people that work there, completely unprofessional employees, and I can tell they had a problem because I was Spanish and had an accent, they kept saying “huh” when I was asking something, are they deaf or what, and plus they don’t even know how to answer questions, if you work in a place you should know where things are and when a customers ask you something you answer them or find someone who can and respond politely, and the store manager there Vicky is also very rude and completely unprofessional and couldn’t even help me.Don’t go here guys.❌
03.2022L
Customers: Don’t bother coming in here, and if you do make sure you don’t ask any questions!!!! I thought they were there to work and no to be on the phone texting, more work ethic please 0 starts to me
03.2022Lidia
❌ If I could give 0 stars I would, such rude people that work there, completely unprofessional employees, and I can tell they had a problem because I was Spanish and had an accent, they kept saying “huh” when I was asking something, are they deaf or what, and plus they don’t even know how to answer questions, if you work in a place you should know where things are and when a customers ask you something you answer them or find someone who can and respond politely, and the store manager there Vicky is also very rude and completely unprofessional and couldn’t even help me.Don’t go here guys.❌
03.2022L
Customers: Don’t bother coming in here, and if you do make sure you don’t ask any questions!!!! I thought they were there to work and no to be on the phone texting, more work ethic please 0 starts to me
03.2022Anish
Customers please make sure to check your items if you pickup in store here. My order was ready to pickup but 1 item wasnt there. Checked with staff who was confident to say item is in the way. Later that day I realized nothing was on the way (order status complete). Apparantly someone marked the order was ready without checking the items in order. Had to drive back again and explain the situation to manager to get the missing item. However, this was my first experience. I believe some coaching will help the team here.
12.2021Anish
Customers please make sure to check your items if you pickup in store here. My order was ready to pickup but 1 item wasnt there. Checked with staff who was confident to say item is in the way. Later that day I realized nothing was on the way (order status complete). Apparantly someone marked the order was ready without checking the items in order. Had to drive back again and explain the situation to manager to get the missing item. However, this was my first experience. I believe some coaching will help the team here.
12.2021