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T-Mobile in Chicopee (530 Memorial Dr Ste D, MA 01020)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Chicopee (Massachusetts state) on the street of 530 Memorial Dr Ste D. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14135921497. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-chicopee-ma-01020-2473?utm_source=google&utm_medium=lastmile&utm_campaign=2473. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 42.172785, -72.577538. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Ruben
Jermaine is one of the best sales reps around helped out a ton and we left really happy.
07.2022G
Got help quickly and questions answered. Saved me lot of time and aggravation. Update... Want to recognize Lebron the guy who helped me today 7/18/22. Very knowledgeable and helpful. Gave me some ideas I had not even thought about.
07.2022Jonathan
Trashy, ghetto employees with little knowledge of the products they're pushing. You're better off going to a T-Mobile store in a better area further away from Holyoke. Don't let them up-sell you on accessories that are not compatible with your phone, they will neglect to tell you about the 14 day return period and refuse to take the item back. Even though I asked before the initial purchase and called ahead before going to the store to return the item. This store's general unprofessionalism and lack of knowledge wasted a bunch of my time just trying to get something simple like the correct screen protector.
05.2022Jenipher
I would give them 0 but I can’t this is the worse store, I trade it in made paid off phone that I bought at another store and got an iPhone and they were suppose to give me a credit for it and I was supposed to send the phone by mail cause they did not have the iPhone in stock end of the story they never game me the credit and they said they never received my phone I call them and try to get my phone or the credit and they never respond!! I try talking to so many people and no one responds and they want me to go to back to this store but I live 2 hours away !! T-Mobile = trash 🗑
03.2022Unanimous
Horrible manager .... instead of deescalating situations make them worst. Seen the manager being rude to a customer that was misinformed over the phone. Kevin get better customer skills. 15+ years with tmobile and by far the worst experience.
03.2022Mark
JAY was professional, knowledgeable and friendly. He was able to answer all of our questions and easily switched our carrier from Verizon to T-Mobile. T-Mobile is VERY fortunate to have such a wonderful employee working in their Chicopee store.
01.2022Michelle
I've been a tmobile customer for about 12 years now and tonight was the best visit to the chicopee memorial drive store location, than my wife and I have ever had. Ram took care of us, got me a new flip phone ready (were twinning btw) and a watch. Conversations were so not dull at all and he was just all around really fantastic. Good vibes with him. Thank so much for everything ram!!!! 😊
12.2021mo
This place sucks! Customer service is trash, i had the chance to work with a disrespectful worker named Saul today! 0 help! No hi no goodbye, barely spoke and gave out info! If any manager sees this please contact me for this disrespectful unhelpful behavior!
12.2021Joel
Awesome experience. Our customer service representative was Jay in the Chicope, Massachusetts store. He was very helpful and honest. I'm switching from Verizon Wireless due to service problems. Jay took the time to answer all my questions and I didn't feel rushed at all.
11.2021Petrea
I visited on Black Friday of all days lol they were busy as expected the staff was calm and pleasant took names for the waiting list and kept things moving along, I must admit it was all very smooth! We were serviced by Joshua, the guy is fantastic! He knew his products the deals and what was best for our needs, he was friendly ,professional and attentive like we were the only ppl in the room,I was VERY impressed! Thank Josh for the great service and thank you T-mobile for hiring such professionals it was a great experience! And I love my new iphone😊
08.2020