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AT&T Store in Leominster (19 Sack Blvd, MA 01453)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Leominster (Massachusetts state) on the street of 19 Sack Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19788406555. You can get more information from their website: https://www.att.com/stores/massachusetts/leominster/117912?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 42.532269, -71.745533. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Etta
AT&T AT 19 SACK BLVD IS RIPPUNG PEOPLE OFF!!!! BEWARE OF THIS STORE!!! I went to my local at&t store at 19 sack blvd in Leominster Ma. to purchase a pair of headphones for my husband for our anniversary. I paid $267.00 for these headphones. I purchased them on 7-22-22. I brought them home and immediately wrapped them. When I gave them to him today 7-23-22, he opened them very excited about his gift, only to find the box was empty. I called the store and spoke to the young man who sold them to me yesterday he was all but helpful and told to come right down and they would fix it. A few minutes later as I was getting ready to leave to go back to the store the young man called me back. He said he spoke to his manager and they said I had to go through the warranty department because they had a one warranty. I didn't understand why I have to go through the warranty department when I paid cash for them the day before and he sold me an empty box, he couldn't tell me why but, He agreed and said he would call me back. When he called me back he explained that he spoke to his district manager and that the manager said that this is a common scam and I was probably trying to scam them. We have purchased many different items from this store i am not sure why we are being accused of this nor why they are not willing to help. I have had no luck with trying to reach the corporate office and I am out $267.00. I know it seems small but what about other people that this is happening to.
07.2022Susan
I had a very good AT&T rep, Matt Guzman, but my fear is if I have to return sometime down the road he won’t be there because no one stays in that job! why
07.2022Evan
In the past few weeks I have been into the store three times. I upgraded two phones on separate occasions, and added a line to my plan. I was in and out of the store, with a smile on my face in less than an hour with every transaction. When I upgrade my phones on previous but recent occasions the two blonde associates that assisted me were top notch. Today I worked with Jeremy and he was fast, knowledgable, respectful and clearly very good at what he does. I have found it very rare to work with three separate associates and all be this good at their jobs. If you need to go into a store to do the transactions, this is the store you should go to.
07.2022Michael
Very impressed with the patients and courtesy of Abigail. I will definitely come back again , and will be coming back to change my cable provider with her .
03.2022Matthew
Best experience I've had with any phone carrier. All employees are excellent and go out of their way to meet any need you have. You will be amazed go see for yourself now!!! You will leave happy A++++++
08.2021Christian
I typically dont care for going to the cell store because I always seem to get screwed over somehow but thanks to Kalyn the manager here and Abigail for the work they did recently to resolve my issue! These girls deserve proper appreciation for making sure I left the store with my problem resolved to the best of their abilities, they did more for me than the so called "customer loyalty" department, I've been with At&t for over 15 years and they never change but thankfully some of their employees still know how to treat customers.
08.2021Lisa
I was assisted by an outstanding sales rep this morning. His name is Kyle C. He is patient, very intelligent and polite. He is a true asset to your company! Thank you. I will pass on the great experience I had! 😊
08.2021Kristen
Kayln is a LIFESAVER!! This rockstar handled throngs and I am not exaggerating of people on a Saturday morning.. multitasking at its finest and all while smiling and reassuring guests that she will be with them as soon as possible! She was patient with people who couldn’t work their new phones and took the time to help me set up my new phone ensuring I had all I needed to be on my way! She handled this all with grace and presence of mind to those waiting and those whom she was waiting on! She filled in for sick coworker and apologized to us waiting outside the store that she wasn’t open on time… you don’t see that very often… Someone helping a fellow coworker but still trying to apologize even though she was the one doing the help and we wouldn’t have been able to get our tasks done if she did not step up to the plate. Whoever her bosses are should be extremely proud of her conduct and the way she handled the store all on her own. Kayln… you are amazing! Please visit this store for all your needs!! Signed the crazy tv director who can’t work an iPhone!
08.2021Janet
Had a very bad experience with a sales associate on Sunday around 4:30 who told me that I did something to my 6 month virtually new phone. He put my Samsung Galaxy SMA51 on a charger and told me I needed a new battery and I would have to contact Samsung. He didn't offer any further help. When I got home I further charged my phone and went online to troubleshoot the problem and fixed it myself. I was very surprised because of the help I have received in the past from Abigail was so professional and helpful.
08.2021Theresa
Abigail was calm, helpful and very knowledgeable. The process of switching to a new phone was WAY easier than I expected. I will be sure Abigail is working if I ever need to go back to the store.
08.2021