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Kelly Honda in Lynn (540 Lynnway, MA 01905)
About:
Kelly Honda has been a part of the Kelly Automotive Group for 20+ years, offering quality Honda products and services to local Lynn, MA consumers. Visit us on the Lynnway in Lynn, MA today for easy, honest sales and service. Kelly Honda is one of Kelly Auto's 7 dealers as well as one of 11 brands!
Kelly Honda is located in Lynn (Massachusetts state) on the street of 540 Lynnway. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17815955252. You can get more information from their website: https://www.kelly-honda.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business. The coordinates that you can use in navigation applications to get to find Kelly Honda quickly are 42.454404, -70.958347. Scroll down to find out opening hours, reviews and other important information about Kelly Honda.
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Show menuAvailable amenities
Payments
- Cheques
- Debit cards
Offerings
- amenities.offerings.has_car_rental
- amenities.offerings.has_car_wash
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Service options
- Delivery
- In-store shopping
Michelle
It takes exceptional service for me to want to write a review— and Bruno provided just that. He went above and beyond by communicating with me throughout the day and answering my questions. His knowledge, customer service skills and professionalism makes you feel like you’re well taken care of! Out of all the years I’ve been going to Honda in Lynn, this was the first time I notice my car is washed. Bruno, your passion for this shows! I hope to see you there again.
08.2022Michelle
It takes exceptional service for me to want to write a review— and Bruno provided just that. He went above and beyond by communicating with me throughout the day and answering my questions. His knowledge, customer service skills and professionalism makes you feel like you’re well taken care of! Out of all the years I’ve been going to Honda in Lynn, this was the first time I notice my car is washed. Bruno, your passion for this shows! I hope to see you there again.
08.2022Mark
My visit was efficient, helpful and everything was done well. All findings in the assessment were reviewed with me. All my questions were answered. I had time constraints for this tune-up and they made it happen. Kudos to Nery! Thank you! I am a long time fan of Kelly Honda Sales and Service; today’s visit reminded me why (again!)
07.2022Mark
My visit was efficient, helpful and everything was done well. All findings in the assessment were reviewed with me. All my questions were answered. I had time constraints for this tune-up and they made it happen. Kudos to Nery! Thank you! I am a long time fan of Kelly Honda Sales and Service; today’s visit reminded me why (again!)
07.2022Rick
First time getting my car serviced here. The staff was very professional and helpful and the time waiting was reasonable. I'm taking away one star for the negative experience of trying to book through a person who emailed me and she never responded to my question and requested services on a particular date. When I called service directly Michaela was very helpful and easy to schedule with.
06.2022Rick
First time getting my car serviced here. The staff was very professional and helpful and the time waiting was reasonable. I'm taking away one star for the negative experience of trying to book through a person who emailed me and she never responded to my question and requested services on a particular date. When I called service directly Michaela was very helpful and easy to schedule with.
06.2022Bobby
Walked in and had the opportunity to deal with Jonathan Lopez. This guy changed my whole mindset about car dealerships .. he answered ALL of my questions no matter how many times I asked the same thing. He kept a big smile on his face the whole time and it made me feel welcomed . I had such a great experience with Jonathan and I strongly suggest you ask for him if your planning on visiting Kelly Honda any time soon .. he will make your experience all worth the while, I promise !
05.2022Lettie
I decided to give them a three because it's at the halfway mark. The facility itself it clean, positive atmosphere, comfortable and the people that were working today seemed to really like being there. They were able to get me an appointment for the next day that was convenient for me. The downside is that I was hit with a heavy sales pitch to do a routine maintenance that was $800. I instead stayed with my visit being an oil change and tire rotation that was an easy $100. Arriving, I didn't have any caution lights. Now leaving and after I paid $100, all my tires were coming up low on the dashboard. That's a bad sign! I had to immediately return, the manager on duty said that it just needed a reset and he apologized but the tires actually looked low now. I pulled in again and the mechanic filled my 4 - 29 pressure tires, that should have been 33. He did it graciously and apologized but if you give a company money for a service and you have to go back because they didn't do it correctly, it just feels wrong. I've had one other recent experience with Kelly Honda service and although everyone is typically clean cut, well spoken and polite. I don't know that the competence is there. It's very sloppy. This level of sloppiness is a direct reflection of leadership. It wasn't always this way. They had an excellent service manager with very talented mechanics, hopefully they will improve.
05.2022Leslie
I had such a great experience today at Lynn Honda! Super nice guy at drop off! It was a pleasure seeing someone who wanted to be at his job! I wanted to recruit him! Good employees are hard to find!! No extra fees and prepared me for my next maintainance bill:) even said he'd look for a coupon. How about that service. Honest & informative.
05.2022Bobby
Walked in and had the opportunity to deal with Jonathan Lopez. This guy changed my whole mindset about car dealerships .. he answered ALL of my questions no matter how many times I asked the same thing. He kept a big smile on his face the whole time and it made me feel welcomed . I had such a great experience with Jonathan and I strongly suggest you ask for him if your planning on visiting Kelly Honda any time soon .. he will make your experience all worth the while, I promise !
05.2022Lettie
I decided to give them a three because it's at the halfway mark. The facility itself it clean, positive atmosphere, comfortable and the people that were working today seemed to really like being there. They were able to get me an appointment for the next day that was convenient for me. The downside is that I was hit with a heavy sales pitch to do a routine maintenance that was $800. I instead stayed with my visit being an oil change and tire rotation that was an easy $100. Arriving, I didn't have any caution lights. Now leaving and after I paid $100, all my tires were coming up low on the dashboard. That's a bad sign! I had to immediately return, the manager on duty said that it just needed a reset and he apologized but the tires actually looked low now. I pulled in again and the mechanic filled my 4 - 29 pressure tires, that should have been 33. He did it graciously and apologized but if you give a company money for a service and you have to go back because they didn't do it correctly, it just feels wrong. I've had one other recent experience with Kelly Honda service and although everyone is typically clean cut, well spoken and polite. I don't know that the competence is there. It's very sloppy. This level of sloppiness is a direct reflection of leadership. It wasn't always this way. They had an excellent service manager with very talented mechanics, hopefully they will improve.
05.2022Leslie
I had such a great experience today at Lynn Honda! Super nice guy at drop off! It was a pleasure seeing someone who wanted to be at his job! I wanted to recruit him! Good employees are hard to find!! No extra fees and prepared me for my next maintainance bill:) even said he'd look for a coupon. How about that service. Honest & informative.
05.2022Jacqueline
My husband and I were assisted by Cody who did an exceptional job. We visited a couple dealerships before going to Kelly Honda but none of them seem to care about getting us into the car we wanted. Cody went above and beyond to find us better options for financing than what we were already approved for with our own banks. Thanks Cody, we love our brand new Civic!
04.2022Jacqueline
My husband and I were assisted by Cody who did an exceptional job. We visited a couple dealerships before going to Kelly Honda but none of them seem to care about getting us into the car we wanted. Cody went above and beyond to find us better options for financing than what we were already approved for with our own banks. Thanks Cody, we love our brand new Civic!
04.2022Pam
From the time I pulled into the bay until the time I left, my customer service experience was fantastic at Kelly Honda in Lynn! Bruno greeted me and answered my numerous questions and listened to my concerns, with sincerity, about driving with caked snow and ice in the wheel wells of my 2022 Honda CRV. I brought my car in for the first oil change, which was free courtesy of Honda. Love it! Thankfully, the multi-point inspection didn’t reveal any damage with having driven with the snow/ice caked in the wheel wells, which caused my front end to vibrate while driving on the highway at 50mph. Many kudos to Bruno for delivering a very pleasant experience. He was very pleasant, courteous and knowledgeable about my car. I definitely recommend Kelly Honda in Lynn.
03.2022Delilah
I had an excellent customer experience at Kelly Honda, Lynn. Alfredo, was very thorough and knowledgeable about the car’s features. He went above and beyond to make sure the whole car buying process went smoothly. I highly recommend this dealership.
03.2022Katie
My experience at Kelly Honda was amazing, and I can’t thank Christine D. Enough! She went above and beyond with me along with her coworker who helped me with the paper work. I am forever grateful and amazed of how quick I was able to find a car, and already be picking her up 24 hours later. Not only did she help me find a car but she really cared about my budget and helped me save money. Anyone can clock in and just do there job and go but not just anyone will sit and go through as many options as they can to find the right one for you. So not only she matched my needs but she went over my needs . And that’s what you call an amazing worker! Thank you again Christine & thank you Kelly Honda 🙏🏽🙏🏽🙏🏽
03.2022Pam
From the time I pulled into the bay until the time I left, my customer service experience was fantastic at Kelly Honda in Lynn! Bruno greeted me and answered my numerous questions and listened to my concerns, with sincerity, about driving with caked snow and ice in the wheel wells of my 2022 Honda CRV. I brought my car in for the first oil change, which was free courtesy of Honda. Love it! Thankfully, the multi-point inspection didn’t reveal any damage with having driven with the snow/ice caked in the wheel wells, which caused my front end to vibrate while driving on the highway at 50mph. Many kudos to Bruno for delivering a very pleasant experience. He was very pleasant, courteous and knowledgeable about my car. I definitely recommend Kelly Honda in Lynn.
03.2022Delilah
I had an excellent customer experience at Kelly Honda, Lynn. Alfredo, was very thorough and knowledgeable about the car’s features. He went above and beyond to make sure the whole car buying process went smoothly. I highly recommend this dealership.
03.2022Katie
My experience at Kelly Honda was amazing, and I can’t thank Christine D. Enough! She went above and beyond with me along with her coworker who helped me with the paper work. I am forever grateful and amazed of how quick I was able to find a car, and already be picking her up 24 hours later. Not only did she help me find a car but she really cared about my budget and helped me save money. Anyone can clock in and just do there job and go but not just anyone will sit and go through as many options as they can to find the right one for you. So not only she matched my needs but she went over my needs . And that’s what you call an amazing worker! Thank you again Christine & thank you Kelly Honda 🙏🏽🙏🏽🙏🏽
03.2022