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Rite Aid Pharmacy in Pepperell (331 Main St, MA 03060)
About:
Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving.
Rite Aid Pharmacy is located in Pepperell (Massachusetts state) on the street of 331 Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16038869210. You can get more information from their website: https://www.riteaid.com/locations/nh/nashua/331-main-street.html. The coordinates that you can use in navigation applications to get to find Rite Aid Pharmacy quickly are 42.750182, -71.461377. Scroll down to find out opening hours, reviews and other important information about Rite Aid Pharmacy.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
- amenities.planning.has_covid_19_testing_patient_restrictions
- amenities.planning.is_appointment_required_covid_19_testing
Offerings
- amenities.offerings.has_drive_through_covid_19_testing
- Passport photos
Highlights
- amenities.highlights.is_covid_19_bool_1
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Drive-through
- In-store pickup
- In-store shopping
Unavailable amenities
Rite Aid Pharmacy doesn't have any unavailable amenities.Categories
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Atticus
The staff of the store is genuinely great. The Pharmacy on the other hand, and honestly I will never even write a review unless it’s a 5 star I come from a business where they’re taken so seriously it’s impossible to operate without fear… but this Pharmacy is a legitimate problem. These people have the easiest job in the entire world, there’s videos online of how simple and FAST the process a Pharmacist has to complete a script… there should be no excuses from these people but it’s unfortunately all I ever get after the plethora of chances I’ve given them. Calling ahead is how you would normally get around such an issue, however they’ve nullified this method by placing an person sitting directly next to the phone to simply pick it up and press hold after the first ring. This persons sole job is to greet the drive thru and ask for them to wait - and then return to the phone seat to pick up & press hold. I’ve watched them do this, trust me as I’ve had hours of my life wasted sitting and observing. It really is pathetic, and I’m so sorry to the regular store workers because they’re awesome - but seriously the fact that Rite Aid has built new locations within 10 miles of this one and not taken notice of the absolute incompetence taking place here is a testament to the business as a whole. GET THIS TAKEN CARE OF. My god.
01.2022Viv
The staff working here were great!! Wicked nice! Very patient . Helped us ( my 2 sisters and I) with stuff. They rocked !! 🤘😷🤘👍I really miss having rite aids all through New England!! Hi PHYLICIA! 👋
12.2021Jen
Saturday night I went for an immune disorder medication. It was past due. I had 2 sick kids at home so took me 2 days to get there. The pharmacist was so rude. She told me it would take 30 mins to fill. I waited in drive-thru 38 minutes. I couldn't go in with 2 sick kids at home and risk exposure to anyone else. The next day I went back. The man was so nice. He felt bad. Turns out the meds had to be ordered. They were out.So now I'm 4 days without my meds. MY IMMUNE DISORDER MEDS. PRETTY IMPORTANTMEDS.. The lady made me sit thinking she was filling my script. Instead of ordering them and sending me on my way. I am so upset. I'm not feeling good. That wasn't ok.. no one seems to care anymore about others.
11.2021T.
Skeleton crew in pharmacy and high turnover rate of employees. If you call or come here expect to wait for a long time. I was only person at drive through the other day and sat for 12 minutes before the worker came to the window. I only saw 2 people working when used to be 5 or 6. Calling them results in being placed on hold for so long you give up because they are obviously getting slammed by in store customers and not enough employees.
11.2021Pratistha
I called this store pharmacy to check if one medication was available but a guy in the pharmacy who spoke to me transferred to the store without informing I was being transferred to the store, the woman at the store said hold on let me check and transferred to the same guy back again and hung up on me without any help like playing a tag game. I was so shocked with the unprofessional attitude of the staffs of this stores, very rude.
11.2021Debby
Love the store, light and bright and all personnel are very friendly. Great sales too. Updated my review per pharmacy. After waiting for more then an hour to pick a prescription waiting for me, the price they wanted was not the same as on my phone. I use GoodRX for my pain pills. The pharmacy insisted it was just over $30. My phone said $18, then $23, which is what i usually pay. Since I was not the only car who waited in line, I paid it. Future Prescriptions will be picked up inside (though it will hurt to walk in), so if needed will be able to call GoodRX, which they recommend.
08.2021Christine
I went in to get some allergy medicine. Went up to the pharmacy to get it. There was one lady loudly complaining about all kinds of things. The girl that helped me was rude. She asked me "what can I get for you?" Wish I had gotten their names. The one that was complaining went to the window to help someone. She was rude to her asking her to move closer to the window. That she couldn't help her from the far right lane. The starting saying loudly "do you go to mc donalds drive thru and pull to the far right lane when the left one is open?" And kept complaining as she walked away. I only went in there cus its right across the street from where I work. If people can't handle their job anymore. There are hundreds of them out there. Go find a new one! I will not be going back there. I would rather drive down the street to Walgreens.
08.2021James
I’ve been going to this store on Main St. For many year’s. Just encountered the rudest girl ever, Kristine I think? She was rude, short and hung up in my face. She has done this before. Rethinking my pharmacy choice.
08.2021Emma
Never coming here again, terrible customer service!!!!! The cashier did not how to do anything, the store NEVER has items in stock despite them being bogo free, the chubby women with black hair and glasses (management I think) was talking badly about one of the customers with another employee while there was carts and bins all over the aisle. The pharmacy is always a mess, I think one of the employees is on something and has been for a while now. The store manager always swears in front of customers! I used to come here every month to get my prescriptions but not anymore! Go to Amherst st or Hudson, dont waste your time here! CLEAN YOUR PARKING LOT! Disgusting!
08.2019genie
I bought some pain patches for my back for $5.49 or $5.79, cant remember which, and when I got home I realized you put them on your clothing not your skin. Since I was going to wear them while I worked I had to get the ones that go on the skin so I took them back. I did not have a receipt but I was going to exchange for what I needed so I didnt see a problem. Imagine my shock when I was only given $3.14 cents back. Because i didnt have a receipt!!! Is this even legal??? i will be contacting the Better Business Bureau immediately. Just like a previous post, Rite Aid is right near my home and i walk everywhere, but i will be going elsewhere now. This is NOT the first bad experience either.
08.2019